Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicolas Marsico

Hollywood

Summary

Dynamic professional with a proven track record at Bolay Restaurant, excelling in customer-centric sales execution and operational efficiency. Founded a2z Jerseys, delivering high-quality services while ensuring financial accountability. Skilled in revenue optimization and adept at high-pressure problem solving, I thrive in fast-paced environments, consistently enhancing customer satisfaction and brand integrity.

Overview

4
4
years of professional experience

Work History

Guest Service Specialist

Bolay Restaurant
07.2024 - 05.2025

• Provided high-energy, guest-focused service in a fast-paced restaurant environment.

• Balanced food service, cashier operations, and customer interactions with precision.

• Maintained a clean, welcoming dining space and upheld Bolay’s brand standards.

Co-Founder

Barbarian PWR
05.2024 - 05.2025
  • Operated high-powered pressure washing equipment to clean residential and commercial properties, including driveways, sidewalks, buildings, and fences.
  • Delivered high-quality exterior cleaning services while preserving surface integrity and ensuring customer satisfaction.
  • Managed job site setup and cleanup, ensuring efficiency and safety throughout each project.

Founder

A2z Jerseys
04.2021 - 05.2025
  • Managed inventory and customer orders for a high-demand custom sports jersey business.
  • Delivered exceptional customer service through Instagram DMs, texts, and other digital platforms to drive repeat sales.
  • Promoted products through engaging social media content, growing the brand’s online presence and following.
  • Handled order fulfillment, including sourcing jerseys, confirming customization details, and coordinating deliveries.
  • Built and maintained strong customer relationships, ensuring satisfaction and handling inquiries or issues quickly.
  • Developed marketing strategies to boost sales during peak sports seasons and special events.

Red Cross Certified Lifeguard

Life-Guard
08.2023 - 05.2024
  • Monitored aquatic environments to ensure the safety of all swimmers and patrons.
  • Responded quickly and effectively to emergencies, performing water rescues and administering CPR/first aid when needed.
  • Maintained constant vigilance and enforced pool rules to prevent accidents and promote safe swimming practices.
  • Conducted daily safety checks and maintained cleanliness of pool facilities and equipment.
  • Completed regular Red Cross training to stay certified in lifesaving, CPR, AED, and first aid techniques.
  • Provided excellent customer service by assisting guests with questions, concerns, and facility information.

Education

Associate Of Business Administration - Finance

Florida International University
Miami, FL

Chaminade-Madonna College Preparatory
Hollywood, FL
05.2025

Skills

  • Revenue Optimization & Upselling Strategy
  • Cash Handling & Point-of-Sale Accuracy
  • Budget-Conscious Inventory Oversight
  • High-Pressure Problem Solving
  • Operational Efficiency in Fast-Paced Environments
  • Financial Accountability & Loss Prevention
  • Customer-Centric Sales Execution
  • Emergency Response & Risk Mitigation
  • Cross-Functional Team Synergy
  • Brand Integrity & Professional Representation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Guest Service Specialist

Bolay Restaurant
07.2024 - 05.2025

Co-Founder

Barbarian PWR
05.2024 - 05.2025

Red Cross Certified Lifeguard

Life-Guard
08.2023 - 05.2024

Founder

A2z Jerseys
04.2021 - 05.2025

Associate Of Business Administration - Finance

Florida International University

Chaminade-Madonna College Preparatory
Nicolas Marsico