Nicolas Querino
Lululemon
Orlando,FL
3
Languages
3
years of professional experience
Part-time Educator delivering attentive guest service and clear product education in a fast-paced retail setting. Supports cash register transactions, returns, and in-store technology while helping keep daily operations organized. Partners with leadership and other educators to improve the guest experience and maintain a clean, safe sales floor.
Work History
Part-time Educator
9 Months- Engaged with guests to enhance overall experience through attentive and timely service.
- Interacted with guests to ensure excellent guest experience in an attentive and timely manner.
- Collaborated with leadership and educator to ensure optimal guest experience and store operations.
- Partnered with leadership and educator to improve guest experience and streamline store operations.
- Used in-store technology to support store operations.
- Worked cash register duties; handled cash, performed guest transactions in a timely manner.
- Performed cleaning duties throughout shifts.
Slide Operator
6 Months- Greeted guests; provided directions and information on rides, merchandise, and dining options to enhance guest experience.
- Operated machinery and ride technology, optimizing dispatch rates to ensure guest safety.
- Assessed guest safety and provided customized assistance based on guest’s needs.
- Delivered engaging narrations to large groups, enhancing guest enjoyment and understanding of attractions.
- Delivered narrations of varying lengths in front of large groups.
- Performed general cleaning duties, maintaining a clean and organized work environment.
Full Time Attendant
1 Year- Maintained clean, organized facilities to enhance professional appearance and guest comfort.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Executed daily operations including restocking supplies, processing payments, and addressing customer inquiries to ensure smooth service delivery.
Music Teaching Artist & Performer
3 Months- Directed and music coached young performers, utilizing scripts to enhance their performances.
- Learned and delivered instruction to a large number of young performers. Coaching pitch, tone, and quality of voice.
- Responsible for working and music directing young performers with the use of a script.
- Worked with a creative team, developing and bringing a creative vision to life.
- Worked with parents, and responsible guardians, to assist in the preparedness of young performers.
- Collaborated with parents and guardians to ensure young performers were well-prepared for rehearsals and performances.
- Delivered vocal instruction to a large group of young performers, focusing on pitch, tone, and quality of voice.
- Ensured the cleanliness of rehearsal and performance spaces.
Assistant Stage Manager
1 Year 1 Month- Collaborated with director and creative team to optimize rehearsal time for improved efficiency.
- Compiled daily reports and coordinated rehearsal and production schedules to streamline operations.
- Worked with cast and crew, ensuring the efficiency of the backstage area before, during, and after work hours.
- Communicated information and delegated tasks to large group, ensuring smooth backstage workflow.
- Performed cleaning duties before and after all rehearsals and performances.
Education
Bachelor of Arts - Psychology, Journalism
Associate of Arts - Psychology
High School Diploma
05/27/2022
Skills
Guest service
Product education
Customer issue resolution
Public speaking
Team collaboration
Cash handling
Schedule coordination
Safety procedures
Cleaning & sanitation
Transaction processing
Classroom management
Event promotion
Community outreach planning
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Part-time Educator
Lululemon
10.2024 - 07.2025Read More
Music Teaching Artist & Performer
State Theatre
08.2024 - 11.2024Read More
Full Time Attendant
Axis Therapy Clinic
01.2024 - 01.2025Read More
Slide Operator
Walt Disney World
04.2023 - 10.2023Read More
Assistant Stage Manager
Garden Theatre
06.2022 - 07.2023Read More
Olympia High School
High School Diploma
Read More
Miami Dade College
Bachelor of Arts from Psychology, Journalism
Read More
Rollins College
Associate of Arts from Psychology
Read More