Nicolas Sandoval
Lake Worth
Summary
Reliable team player known for effective problem-solving and patient safety management. Proven ability to promote teamwork and deliver compassionate support. Ready to contribute expertise in fostering a supportive environment in healthcare settings.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Team Associate
Menchie's Frozen Yogurt
Delray Beach, FL
03.2026 - Current
- Handled customer inquiries and resolved issues promptly, fostering a welcoming environment.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Continuously checked products for quality assurance according to strict guidelines.
- Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.
- Maintained cleanliness and organization of serving areas, adhering to health and safety standards.
- Restocked inventory regularly, ensuring product availability and freshness for customers.
Mental Health Support Volunteer
West Palm Beach Veterans Affairs Medical Center
West Palm Beach, FL
06.2025 - 08.2025
- Provided compassionate support to veterans, fostering a safe environment for emotional expression.
- Assisted nursing staff with vital signs and reported changes in patient conditions to healthcare team.
- Assisted veterans with navigating medical forms and appointment scheduling.
- Developed strong rapport with clients by consistently demonstrating empathy, patience, and understanding during interactions.
- Facilitated group therapy sessions, encouraging peer support and shared experiences among participants.
- Educated veterans about using technology to access patient portal on MyHeath-eVet website.
- Collaborated with healthcare professionals to enhance patient care and service delivery.
- Managed challenging situations successfully with tactful communication skills that prioritized client well-being above all else.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Education
Associate of Science - Neuroscience
Palm Beach State College
Lake Worth, FL07-2028
Skills
- Bilingual in Spanish and Portuguese
- Valid Florida driver's license
- Customer service
- Problem-solving
- Patient safety management
- HIPAA compliance
- Reliable team player
- Vital signs monitoring
Certification
CPR
Timeline
Team Associate
Menchie's Frozen Yogurt
03.2026 - Current
Mental Health Support Volunteer
West Palm Beach Veterans Affairs Medical Center
06.2025 - 08.2025
Associate of Science - Neuroscience
Palm Beach State College