Nicolas Tramontana
Oyster Bay,NY
Summary
Managed bartending operations in a high-volume environment, ensuring quality and efficiency. Led service bar activities, enhancing customer satisfaction and streamlining processes. Demonstrated exceptional ability to maintain composure and deliver results under pressure.
Overview
2026
2026
years of professional experience
Work History
Bartender Shift Manager
Your Mother's House
2023 - Current
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored new bartenders on techniques and customer service standards.
- Managed inventory levels, ordering supplies to maintain optimal stock for high-demand periods.
- Collaborated with kitchen staff to coordinate timely service during peak hours.
- Resolved customer complaints promptly, maintaining high levels of guest satisfaction.
- Analyzed sales trends to optimize menu offerings and promote popular items effectively.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Bartender
110 Japan
12.2021 - 07.2023
- Demonstrated exceptional knowledge of spirits, wines, and craft beers, resulting in increased customer satisfaction and repeat business.
- Maintained a clean and organized bar area, ensuring a smooth and efficient service flow during peak hours.
- Built strong relationships with regular customers, anticipating their preferences, and providing personalized service.
- Provided attentive and friendly customer service, ensuring guests felt welcome and valued.
- Managed inventory, restocking supplies to minimize downtime and enhance efficiency.
Server/Bartender
Fogo De Chao
11.2020 - 11.2021
- Developed strong communication skills, effectively engaging with customers and taking their orders.
- Demonstrated ability to multitask and work in a fast-paced environment while maintaining a positive attitude.
- Assisted bartenders in delivering beverages and ensuring timely service to guests.
- Handled cash and credit card transactions accurately and efficiently.
Skills
Mastered mixology and cocktail preparation techniques, ensuring high-quality beverage service
Delivered exceptional customer service by effectively addressing client inquiries and concerns
Demonstrated efficiency in managing tasks within high-pressure environments
Exhibited meticulous attention to detail and maintained high standards of cleanliness
Demonstrated expertise in cultivating and maintaining robust customer relationships
Timeline
Bartender
110 Japan
12.2021 - 07.2023
Server/Bartender
Fogo De Chao
11.2020 - 11.2021
Bartender Shift Manager
Your Mother's House
2023 - Current