Nicolas Wallace

• Presenting the goals of the day to the team and couching them one-on-one on how to achieve them.

• Documenting the end of day sales, preparing the revenue deposit, and preparing registers for store opening.

• Developing a relationship with each individual customer I interact with to understand their needs and help develop a solution for them with friendliness, eagerness, and excitement.

• Tailoring a full basket of technology to each customers needs, explaining thoroughly how each item will help customers achieve their own goals, and closing each sale with integrity and five star customer service.

• Executed register balancing and conducted thorough safe auditing to ensure financial accuracy.

• Supported team during busy store hours by managing opening and closing tasks and streamlining workflows.

• Maintained a comprehensive understanding of restaurant operations to effectively lead team and provide necessary support.