Nicolas Webb
San Antonio,TX
Summary
Versatile professional with a solid background in food service. Known for strong multitasking abilities and effective communication, contributing to seamless restaurant operations and guest satisfaction.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Server, Take-Out and Busser
BJ's Restaurant & Brewhouse
San Antonio, Texas
05.2024 - Current
- Delivered exceptional customer service to enhance guest experiences.
- Memorized menu items and daily specials to assist customers effectively.
- Processed orders accurately using point-of-sale systems for efficient transactions.
- Maintained cleanliness and organization of dining area for guest comfort.
- Trained new servers on company policies and service standards to ensure consistent service quality.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers and provided menu recommendations to enhance dining experience.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Coordinated with hosts, bussers, and kitchen staff to streamline service and improve guest satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
Cookie Maker and Ice Cream Scooper
Great American Cookies & Marble Slab Creamery
San Antonio, TX
02.2021 - 05.2024
- Operated cash register and processed customer transactions efficiently.
- Served ice cream and desserts to customers with friendly demeanor.
- Followed safety and hygiene standards consistently during food handling.
- Restocked supplies and organized inventory to ensure smooth daily operations.
- Created intricate cookie decorations using royal icing to enhance presentation.
- Trained new decorators on techniques and best practices to maintain quality standards.
- Prepared a variety of baked goods daily to meet customer demand.
- Maintained cleanliness and organization of the baking area and equipment.
- Assisted in training new staff on baking techniques and safety protocols.
Dishwasher
Los Balitos Taco Shop
San Antonio, Texas
05.2020 - 01.2021
- Ensured timely availability of clean utensils and plates to support kitchen operations.
- Maintained cleanliness and organization of dishwashing area, enhancing overall kitchen efficiency.
- Cleaned dishes and kitchen equipment efficiently during busy service hours.
- Coordinated with team members to efficiently manage high-volume dish loads during peak times.
- Disposed of waste properly, ensuring a hygienic work environment throughout shifts.
- Prepared ingredients by washing, chopping, and measuring for daily menu items.
- Organized inventory by labeling and storing food items in designated areas.
Education
Airman Certificate - Aerospace Operations Technician
Universal Technical Institute
San Antonio, TX12-2027
High School Diploma -
Claudia Taylor "Lady Bird" Johnson High School
San Antonio, TX05-2024
Skills
- Team collaboration
- Effective communication
- Attention to detail
- Equipment maintenance
- Food safety standards
- Beverage service
- Peer mentoring
- Expo/Food runner
- Calm demeanor
- Customer feedback management
- Positive and professional
- Multitasking and organization
- Server training
- Spanish language proficiency
- Cleanliness standards
Languages
Spanish
Native/ Bilingual
Certification
Food Handler Certificate
Timeline
Server, Take-Out and Busser
BJ's Restaurant & Brewhouse
05.2024 - Current
Cookie Maker and Ice Cream Scooper
Great American Cookies & Marble Slab Creamery
02.2021 - 05.2024
Dishwasher
Los Balitos Taco Shop
05.2020 - 01.2021
Airman Certificate - Aerospace Operations Technician
Universal Technical Institute
High School Diploma -
Claudia Taylor "Lady Bird" Johnson High School