Nicholas J. Ortiz
84-35 87th Street Woodhaven
Summary
Personable and reliable individual with talent for navigating routes efficiently and ensuring timely deliveries. Familiar with GPS navigation and basic vehicle maintenance, ensuring safety and accuracy in transport. Dedicated to providing exceptional service and contributing to smooth operation of delivery processes. Adaptable to any environment with over 9 years experience.
Overview
2025
2025
years of professional experience
Work History
Transportation Specialist
World Care Pet
06.2015 - Current
- Provide Dog kennel services
- Airport Transportation
- Driver
- Transportation efficiency by optimizing route planning and scheduling.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
Helens Pet Transport
- Cleaned, maintained vehicle, and assessed vehicle for damage after each shift
- Operated vehicle and carefully followed all safety protocols and procedures
- Maintained accurate logs of pet deliveries and submitted documentation for payroll
- Reported any unusual or urgent circumstances of client’s environment immediately to supervisor
- Coached recently hired employees on company guidelines, conduct and practices and offered to assist with any task needed
- Wiped down animal equipment with proper cleaning products after each transport to reduce instances of infection
Step Van Driver
Amazon
09.2021 - 03.2022
- Loading and un-loading packages that were secured to prevent damage
- Checked vehicles Fluid levels and tire pressure to schedule any required repairs
- Obtained signatures and photos of deliveries as needed to complete all process of paperwork in a timely manner
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Conducted inspections on vehicles prior to use at beginning of shift each day.
Manager
Vimax Auto Repair
- Managed for 8 years
- Responsible for the first contact with customers
- Ordering parts and maintaining inventory
- Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
- Maximized performance by monitoring daily activities and mentoring team members.
Pet Sitter
Scott Young
04.2022 - 08.2024
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
Volunteer Firefighter
Freeport-Fire House #1
06.2016 - 06.2016
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
Education
High School -
Forest Hills High School
Foresthills, NYSkills
- Business operations
- Adaptable to changing conditions
- Problem resolution
- Transportation
- Customer service
- Safe driving practices
- Strong communication skills
- Time management
Languages
English
Spanish
Timeline
Pet Sitter
Scott Young
04.2022 - 08.2024
Step Van Driver
Amazon
09.2021 - 03.2022
Volunteer Firefighter
Freeport-Fire House #1
06.2016 - 06.2016
Transportation Specialist
World Care Pet
06.2015 - Current
Helens Pet Transport
Manager
Vimax Auto Repair
High School -
Forest Hills High School
Similar Profiles
Walt ForrestWalt Forrest
Business Owner/Operator at PV Pet Care, LLC - T/A Peace Valley Pet CareBusiness Owner/Operator at PV Pet Care, LLC - T/A Peace Valley Pet Care
Joshua WalkerJoshua Walker
General Manager at Rocky Pet WorldGeneral Manager at Rocky Pet World
Alexandra C. MatusiakAlexandra C. Matusiak
Practice Manager at Cypress Creek Pet Care - Thrive Pet HealthcarePractice Manager at Cypress Creek Pet Care - Thrive Pet Healthcare