Nicolaus Wygonik
Austin,TX
Summary
Highly organized, versatile professional with 15 years’ of hands-on experience, which includes 9 years of managing projects of all sizes, developing key deliverables & driving project success to ensure timely delivery under strict time constraints. Excels at taking on extreme challenges, navigating organizational dynamics, & identifying new product solutions, while forecasting & dismantling roadblocks to success. Proven record of increasing market share by managing products, teams & customers through a positive approach & a focus on collaborating with others to create an excellent product.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Project Manager III
Texas Health & Human Services
11.2022 - Current
- Manage all project phases, including initiation, planning, development, implementation & close out activities, while identifying risks & mitigation strategies, with 62% of projects delivered ahead of schedule
- Direct changes to project scope & cost, while implementing appropriate changes to management processes to keep project on track, with 94% on time task completion rate
- Coordinate cross-functional teams to execute timely delivery & compliance of project requirements, while providing detailed technical & operational direction in project challenges to ensure project cycle times stay within 3% of predicted value
- Routinely manage a team of at least 9 members & formally mentored 7 junior project managers to enhance their skills & career growth
- Nurture strong working relationships with internal & external stakeholders to build trust & credibility facilitating smooth collaboration on shared goals
- Provide weekly reports, charts, briefings, and ad hoc information papers to leadership & responses to Congressional inquiries
- Overseeing integration of new, customized chat utilizing natural language processing (NLP) for State’s primary call center
Senior Product Owner
GovCIO
09.2019 - 11.2022
- Created & maintained comprehensive product documentation, ensuring all team members had access to up-to-date information on project requirements, features & specifications
- Ensured seamless integration of new features with existing systems by working closely with software architects & developers
- Effectively managed scope creep by establishing clear boundaries on requested changes & continuously refining backlog priorities, while keeping projects aligned with original objectives & budgets, consistently reducing project completion time by 19% & budget by 21%
- Updated customers & senior leaders on progress & roadblocks
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions, without compromising objectives & ensuring project cycle times stayed within 2% of predicted value
- Secured long-term contracts, with 94% retention rate, by recommending strategies to promote product effectiveness & benefits
- Championed customer-centric approaches, while balancing business objectives for optimal outcomes in product development efforts, with 62% success rate over three-year term
Senior Product Owner
Randolph Brooks Federal Credit Union
03.2018 - 09.2019
- Developed detailed roadmaps, providing clear direction for development team & stakeholders, while maintaining 96% on time task completion rate
- Championed best practices in Agile Product Management throughout organization to promote culture of continuous learning & adaptation, while maintaining schedule performance index at 1.2
- Maintained competitive advantage in the market space by staying current on industry trends & incorporating relevant innovations into product offerings when appropriate, with 86% customer satisfaction rate
- Established, initiated & optimized business development strategies, based on company targets, product specifications, market data & budget factors
- Analyzed & reported on KPIs to validate & demonstrate success of app deployment, which increased customer engagement rate by 50%
- Managed implementation of new features by outlining plans & specifications such as how, where & when each component would work
Project Manager
Navistar, Inc.
11.2015 - 03.2018
- Successfully managed 6 projects simultaneously at any given time by prioritizing tasks according to urgency, resource availability & alignment with organizational goals
- Managed budgets for multiple projects concurrently, tracking expenses & reallocating resources, as needed, to stay within budget constraints
- Ensured 100% regulatory compliance by closely monitoring applicable laws & regulations within industry sector throughout each stage of project life cycle
- Developed comprehensive product documentation, including user guides, technical specifications & internal knowledge bases for improved team efficiency & speeding up onboarding of technical equipment by 33%
- Facilitated change management processes within organizations, with 92% of objectives met, by effectively communicating benefits of new systems or processes being introduced during projects
Senior UX Designer
Radius Innovation & Development
02.2015 - 11.2015
Senior UX Designer
Ashlynd's Story
01.2012 - 11.2015
UX Designer
The Rock Administration & Consulting Group
01.2009 - 01.2012
Education
Master of Science - Human Computer Interaction (UX)
DePaul University
Chicago, ILBachelor of Arts -
Illinois State University
Normal, ILCertification
Project Management Professional (PMP)
Certified Scrum Product Owner (CSPO)
Department of Homeland Security, Security Clearance
Department of Veterans Affairs, Security Clearance
TWS HIPAA Certification
Timeline
Senior Project Manager III
Texas Health & Human Services
11.2022 - Current
Senior Product Owner
GovCIO
09.2019 - 11.2022
Senior Product Owner
Randolph Brooks Federal Credit Union
03.2018 - 09.2019
Project Manager
Navistar, Inc.
11.2015 - 03.2018
Senior UX Designer
Radius Innovation & Development
02.2015 - 11.2015
Senior UX Designer
Ashlynd's Story
01.2012 - 11.2015
UX Designer
The Rock Administration & Consulting Group
01.2009 - 01.2012
Master of Science - Human Computer Interaction (UX)
DePaul University
Bachelor of Arts -
Illinois State University
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