NATALIE FISHER, MBA

• Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
• Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
• Improved project efficiency by streamlining communication and collaboration among team members.
• Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
• Presented regular status updates to 45 stakeholders bi-weekly, keeping them informed of progress toward established milestones.
• Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
• Coordinated cross-functional teams to achieve project objectives and meet deadlines.
• Streamlined document management processes, ensuring easy access to critical project information.
• Enhanced team collaboration by implementing weekly status meetings and open communication channels.
• Optimized resource allocation, resulting in cost savings and more efficient project execution.
• Led stakeholder meetings to align project goals with business objectives, fostering stronger stakeholder relationships.

• Leads projects as a manager while preparing cash ow projections, cost analysis and monthly, quarterly, and annual financial reports
• Produce financial reports, balance sheets and income statements to internal and external stakeholders
• Ensure program nances are tracked and remain on budget throughout the process
• Responsible for performing data analytics in support of trend identification, program development, appropriate use of analytic tools, and validation through collaboration with other teams/departments within the facility
• Help track projects and their timelines, including relevant data and records
• Help assist Public Relations Specialist with grant identifications, preparations, and tracking
• Facilitated in-person and online meetings and workshops
• Create well written and spoken discussions for various presentations, emails, and live meetings
• Provide client claims, review historical records and operational data to predict forecasting to capitalize on enhancements
• Responsible for recruiting, interviewing, hiring, and training 8 employees
• Responsible for task management and deliverables
• Provide positive feedback and encourage positive engagement with each individual team member
• Daily use of tools to analyze and audit accounts to ensure compliance within the organization for the financial data and to draw conclusions from data received form reports.
• Collaborated with cross-functional teams to develop new insurance products tailored to specific target markets.

• Analyzed trends in denials or authorization delays to identify opportunities for improvement within the precertification department.
• Maintained strict adherence to HIPAA regulations by safeguarding confidential patient information during all aspects of the precertification process.
• Ensures claims are led in proper timing to insurance payors
• Once claims are verified of no issues, payments are reconciled and sent to clients for their review and payment
• Responsible for obtaining prior authorizations for inpatient, outpatient, diagnostic procedures, and elective procedures for 6 physician offices
• (Including St Jude Affiliate Clinic in Huntsville, AL) Proficient with EPIC, CERNER, Central Reach, and Tableau
• Received payments from patients for services upfront and collection on the back end
• Coordinated referrals for insurances, and medical specialist and placed in patient's EMR's
• Including: data entry skills, copy and fax machine, telephone, speaking with patients with various cultures and backgrounds

Responsible for obtaining prior authorizations for inpatient, outpatient, diagnostic procedures, and elective procedures for 6 physician offices

• (Including St Jude Affiliate Clinic in Huntsville, AL) Proficient with EPIC, CERNER, Central Reach, and Tableau
• Received payments from patients for services upfront and collection on the back end
• Coordinated referrals for insurances, and medical specialist and placed in patient's EMR's
• Ensured office duties were performed correctly
• Including: data entry skills, copy and fax machine, telephone, speaking with patients with various cultures and backgrounds
• Proficient with written and verbal communication skills.

• Worked with clinical staff, coding coordinators, and billing department to resolve patient inquiries, billing, and coding questions
• Spoke with 100+ people a day to pre-register them for inpatient and outpatient services
• Reported compliance issues regarding coding, transcription, and patient confidentiality
• Verified insurance benefits and obtained prior authorizations for upcoming procedures for patients
• Safeguarded patient records while following document protocols set forth
• HIPAA Certified, ICD-9 certification, 60+ wpm typing, and administrative duties carried out
• Communicated openly with patients and various departments within the organization
• Applied administrative knowledge to everyday tasks
• Created, organized, stored, and retrieved patient's medical records
• Paid extreme attention to detail
• Recommend service improvements based on complaints and issues that arose