Nicole Aguiar
Summary
Professional within cannabis sector, bringing extensive industry knowledge and commitment to high standards. Proven experience in delivering personalized consultations, ensuring clients receive tailored product recommendations. Known for strong team collaboration, adaptability to changing needs, and reliability. Expertise in customer service, product education, and compliance.
Overview
30
30
years of professional experience
Work History
Cannabis Concierge
March and Ash
Mission Valley, CA
09.2023 - Current
- Educated customers on cannabis products and their effects to enhance purchasing decisions.
- Assisted clients in navigating product selection based on individual needs and preferences.
- Maintained knowledge of industry trends and new products to provide informed recommendations.
- Developed personalized customer experiences that increased satisfaction and loyalty.
- Collaborated with team members to develop marketing strategies that effectively showcased the store''s unique selling points in a competitive market.
Regional Promotions Associate
Vanguard Brands/Free Cannabis Co
San Diego
01.2021 - 09.2023
- Regional Brand Ambassador servicing dispensaries in the San Diego county
- Responsible for set up and break down of Patient Appreciation Day events
- Educational Trainings
- Promotional Social Media Content Creator
- Customer Service, Sales, Merchandising and Inventory
Lead Educator
Bellus Academy
San Diego
06.2011 - 06.2022
- Lead Educator in the Cosmetology industry
- Management, Public Speaking, Demonstration, Presentation
- Highly trained in State Regulations and Compliance
Retail Artist
MAC Cosmetics
San Diego
06.1999 - 06.2003
- Trained in Retail Sales and Customer Service in a high volume store environment
- Experience in POS Systems, Cash handling, Returns/Exchanges, Inventory, Merchandising, Promotions, Marketing, Loss Prevention, Education, Upselling and Public Speaking
- Highly trained in Retail Sales and Strategies
Food Expeditor
Red Robin
Encinitas, CA
01.1996 - 01.1999
- Coordinated timely delivery of food orders to ensure customer satisfaction.
- Communicated effectively with kitchen staff to streamline order processing and minimize delays.
- Monitored food presentation standards to maintain quality control and brand consistency.
Education
Cosmetology
Paul Mitchell The School
San DiegoBartending And Serving
Academy of International Bartending
San Diego, CaSkills
- Professional Customer Service
- Works well with a Team
- Works well independently
- Strong critical thinking and organizational skills
- Fast learner and Multitasker
- Retail Sales experience
- Hosting and Serving experience
- Food service experience
LANGUAGES
English speaking
Bilingual in Spanish
Timeline
Cannabis Concierge
March and Ash
09.2023 - Current
Regional Promotions Associate
Vanguard Brands/Free Cannabis Co
01.2021 - 09.2023
Lead Educator
Bellus Academy
06.2011 - 06.2022
Retail Artist
MAC Cosmetics
06.1999 - 06.2003
Food Expeditor
Red Robin
01.1996 - 01.1999
Cosmetology
Paul Mitchell The School
Bartending And Serving
Academy of International Bartending