Nicole Ajayi
Kent,WA
Summary
Motivated marketing graduate and former collegiate athlete with a proven ability to connect with people, communicate effectively, and thrive in fast-paced environments. Experienced in customer engagement and brand-facing roles, currently working at Microsoft while actively pursuing opportunities in marketing. Brings a unique blend of discipline, leadership, and creativity, with a strong passion for building meaningful brand experiences and driving audience engagement.
Overview
8
8
years of professional experience
Work History
Security Officer
Microsoft
Redmond, WA
12.2022 - 03.2026
- .Responded promptly to incidents, ensuring safety protocols were followed
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- .Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Cashier
Polo Ralph Lauren
Tukwila, WA
07.2019 - 09.2020
- .Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Maintained organized cash register area, ensuring cleanliness and readiness for customer interactions.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Sonics Drive In
Covington, WA
06.2018 - 02.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with menu selections and special requests.
- Collaborated with team members to ensure smooth service flow.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Marketing Management
Central Washington University
Ellensburg, WA06.2024
Bachelor of Science - Accounting
Labette Community College
Parsons, KS09.2022
Skills
- Report writing
- Incident reporting
- Strong customer service
- Operational knowledge
- Adaptability
- Teamwork
- Problem-solving
- Attention to details
- Patrol operations
Timeline
Security Officer
Microsoft
12.2022 - 03.2026
Cashier
Polo Ralph Lauren
07.2019 - 09.2020
Cashier
Sonics Drive In
06.2018 - 02.2019
Bachelor of Science - Marketing Management
Central Washington University
Bachelor of Science - Accounting
Labette Community College