Nicole Allen
Royse,Tx
Summary
Proven Delivery Driver with a track record of enhancing customer satisfaction through timely and accurate deliveries, notably with Amazon Prime Products. Skilled in safe driving and vehicle maintenance, I excel in time management and problem-solving, ensuring zero accidents and upholding professionalism. Demonstrated ability to improve delivery efficiency, fostering strong client relationships through exceptional service.
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Merces Logistics
01.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Delivery Driver
A Plus Expediting
07.2023 - 01.2024
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
- Remained knowledgeable about current product offerings; effectively communicated this information to customers during deliveries as needed.
- Maintained a clean driving record while adhering to all federal, state, and local transportation regulations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Delivery Driver
Amazon Prime Products
10.2020 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
Education
High School Diploma -
Franklin D. Roosevelt
Dallas, TX05-1993
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Clean driving record
- Vehicle inspection
- Pre-trip and Post-trip inspections
Timeline
Delivery Driver
A Plus Expediting
07.2023 - 01.2024
Delivery Driver
Merces Logistics
01.2023 - Current
Delivery Driver
Amazon Prime Products
10.2020 - 01.2024
High School Diploma -
Franklin D. Roosevelt
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