Nicole Alvarado
Fresno,CA
Summary
Dynamic retail professional with a proven track record at Dollar Tree, excelling in inventory control and customer service. Recognized for enhancing store efficiency and mentoring teams to achieve objectives. Skilled in problem-solving and fostering positive customer experiences, driving sales through strategic merchandise displays and effective team leadership.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Banter by Piercing Pagoda
12.2022 - 05.2025
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Store Manager
Dollar Tree
05.2019 - 09.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Stockroom Supervisor
Ross Dress for Less
11.2013 - 09.2018
- Reduced stock discrepancies by conducting regular audits and reconciling any variances promptly.
- Enhanced stockroom efficiency by implementing new inventory management systems and procedures.
- Maximized storage space utilization by designing efficient shelving layouts that accommodated various product sizes and shapes without compromising accessibility or safety standards.
- Streamlined receiving processes, ensuring timely unpacking, inspection, and stocking of incoming shipments.
- Met tight deadlines for order processing by effectively delegating tasks among team members while maintaining high-quality standards.
- Served as a key liaison between the stockroom and other departments, fostering open communication channels to ensure seamless operations across the organization.
Education
High School Diploma -
Central Adult School
Fresno, CASkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Store organization
- Time management
- Team building and leadership
Timeline
Assistant Store Manager
Banter by Piercing Pagoda
12.2022 - 05.2025
Store Manager
Dollar Tree
05.2019 - 09.2022
Stockroom Supervisor
Ross Dress for Less
11.2013 - 09.2018
High School Diploma -
Central Adult School
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