Nicole Amoroso
Pittsburgh,PA
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Lead Account Specialist (Paralegal)
Gordon Rees Scully Mansukhani LLP
Pittsburgh, PA
04.2018 - Current
- Drafted correspondence to clients and other attorneys.
- Maintained client files according to established protocols.
- Advised clients on procedural matters related to their cases.
- Monitored and updated clients on case progress, including significant developments.
- Trained staff on office procedures and case-specific duties.
- Responded to client calls and inquiries to deliver applicable information.
- Obtain, analyze, and appeal Medicare liens
- Review medical records to determine comorbidities to request rated ages
- Extensive communication with Medicare and related agencies
Account Specialist
Burns White LLC
Pittsburgh, PA
10.2009 - 04.2018
- See job description above at Gordon Rees Scully Mansukhani LLP
Loan Coordinator
PNC Mortgage/Washington Mutual
Bethel Park, PA
01.2000 - 08.2008
- Compiled financial documents and verified customer information for accuracy.
- Assisted in preparing loan packages for review by underwriters.
- Coordinated loan closings by verifying documentation and scheduling closing dates.
- Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
- Delivered high levels of customer service to facilitate smooth processes.
Education
Paralegal Certificate - Paralegal Studies
Duquesne University
Pittsburgh, PA06-2009
Bachelor of Science - Business/Marketing
University of Pittsburgh
Pittsburgh, PA04-2004
Skills
- Experience in leadership
- Process Improvement
- Problem-Solving
- Time Management
- Task Prioritization
- Self Motivation
- Decision-Making
- Time management abilities
- Excellent Communication
- Teamwork and Collaboration
Timeline
Lead Account Specialist (Paralegal)
Gordon Rees Scully Mansukhani LLP
04.2018 - Current
Account Specialist
Burns White LLC
10.2009 - 04.2018
Loan Coordinator
PNC Mortgage/Washington Mutual
01.2000 - 08.2008
Paralegal Certificate - Paralegal Studies
Duquesne University
Bachelor of Science - Business/Marketing
University of Pittsburgh
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