Nicole Armendariz
Lake Elsinore,CA
Summary
Personable Medical Assistant bringing 17+ years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Dedicated professional with extensive experience in care coordination, charting expertise, and HIPAA compliance. Proven ability to manage patient outreach and collaborate with multidisciplinary teams to enhance patient outcomes.
Overview
18
18
years of professional experience
Work History
Community Health Worker
Neighborhood Healthcare
Temecula, CA
12.2025 - Current
- Conducted outreach to educate community members on health services available.
- Assisted clients in navigating healthcare systems and accessing resources.
- Manage patient appointments and follow-ups
- Document patient interactions and care activities in EHR
- Maintain accurate patient records in accordance with agency policies and procedures
- Provided support for patients during their healthcare appointments and follow-ups.
- Collected data to identify community health needs and gaps in services.
- Educated individuals on preventive health practices and available services.
- Assisted with patient referrals to appropriate community resources.
- Provided assistance with completing forms related to public benefits programs.
- Offered emotional support during difficult times or stressful situations.
- Assist patients with Mental health appointments, connecting them with referrals as needed as well as conducting Depression and Anxiety screenings.
ECM Care Coordinator
Neighborhood Healthcare
Temecula, California
04.2025 - 12.2025
- Coordinated patient care plans with healthcare providers and community resources.
- Managed patient appointments and follow-ups to ensure timely service delivery.
- Educated patients on healthcare services and available community programs.
- Documented patient interactions and care activities in electronic health records.
- Collaborated with multidisciplinary teams to improve patient outcomes.
- Conducted outreach to underserved populations to promote healthcare access.
- Maintained accurate client records in accordance with agency policies and procedures.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Educated clients on available resources and services within their communities.
- Actively participated in staff meetings discussing best practices in patient care coordination.
- Provided crisis intervention services when needed.
- Conducted initial assessments and evaluations of patient's needs.
- Facilitated referrals to community resources such as housing, transportation, employment opportunities.
- Assist patients with Mental health appointments, connecting them with referrals as needed as well as conducting Depression and Anxiety screenings.
- Assisting patients with resources to help with coping skills depending on mental health/medical diagnosis.
Medical Assistant
Neighborhood Healthcare
Temecula, California
07.2023 - 04.2025
- Assisted with patient intake and medical history documentation.
- Coordinated scheduling for patient appointments and follow-up visits.
- Prepared examination rooms and ensured necessary supplies were stocked.
- Assist patients with Mental health appointments, connecting them with referrals as needed as well as conducting Depression and Anxiety screenings.
Medical Assistant
Temecula Valley OB/GYN
Murrieta, CA
02.2022 - 07.2023
- Performed preliminary physical tests to accurately record results in patient history summary.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Responded to patient callbacks and phone-in prescription refill requests.
- Cleaned and maintained medical equipment following procedures and standards.
- Labeled and completed lab requisitions using ICD and CPT coding.
Medical Assistant
Temecula Center for Integrative Medicine
Temecula, CA
05.2018 - 02.2022
- Room patients take all necessary vitals signs
- Order supplies for office
- Assist in opening and closing duties
- Make phone calls for medication refills
- Sent in prescriptions through EMR
- Make phone calls for patient messages
- Order any lab tests from local or specialty labs
- Assist patient in finding supplements to purchase in office
- Assist provider with procedures such as Vasectomies, Circumcisions, biopsies, injections into joints and draining of fluid in joints
- Perform WAVI cognitive test
- Assist patients with Mental health appointments, connecting them with referrals as needed as well as conducting Depression and Anxiety screenings.
- Assisting patients with resources to help with coping skills depending on mental health/medical diagnosis.
Medical Assistant
Temecula Valley OB/GYN
Murrieta, CA
06.2016 - 05.2018
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Assisted in procedures such as endometrial biopsies, colposcopies, leeps etc.
- Ordered supplies for office
Medical Assistant
North county oncology
Oceanside, CA
11.2014 - 06.2016
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Assist in bone marrow biopsies
- Dispense chemo therapy medication from in house pharmacy
- Assist in opening and closing duties
- Assisting patients with resources to help with coping skills depending on mental health/medical diagnosis.
Medical Assistant
Dermatology specialists inc.
Murrieta, CA
11.2007 - 11.2014
- Assist in opening and closing duties
- Traveled to outside offices for coverage
- ordered supplies for office
- Assisted in minor surgeries and biopsies
- Assisted in MOHs procedure
- Patient intake
- Handled Lead medical assistant duties
- Assisted in interview and hiring process
Education
Certificate - Medical Assisting
Maric College
Vista, CAHigh School Diploma -
Riverside County High School
Temecula, CASkills
- Charting expertise
- HIPAA compliance
- Documentation procedures expert
- Professional bedside manner
- Understands medical procedures
- Wound care and irrigation
- Inventory and supply management
- Proper sterilization techniques
- Data entry
- Preparing specimens and samples
- Medical terminology knowledge
- Certified in Basic Life Support (BLS)
- STD counseling
- Respiratory equipment utilization
- Using a scale
- Reliable transportation
- Stocking supplies
- EKG set up and monitoring
- Vital sign monitors
- Team management and supervision
- Quick problem solver
- Conflict resolution abilities
- Restocking lab supplies
- Calm and level-headed under duress
- Care coordination
- Certificate in Mental Health First Aid
Education and Training
other,other
Timeline
Community Health Worker
Neighborhood Healthcare
12.2025 - Current
ECM Care Coordinator
Neighborhood Healthcare
04.2025 - 12.2025
Medical Assistant
Neighborhood Healthcare
07.2023 - 04.2025
Medical Assistant
Temecula Valley OB/GYN
02.2022 - 07.2023
Medical Assistant
Temecula Center for Integrative Medicine
05.2018 - 02.2022
Medical Assistant
Temecula Valley OB/GYN
06.2016 - 05.2018
Medical Assistant
North county oncology
11.2014 - 06.2016
Medical Assistant
Dermatology specialists inc.
11.2007 - 11.2014
Certificate - Medical Assisting
Maric College
High School Diploma -
Riverside County High School