NICOLE ARVELO
NY
Summary
Experienced Restaurant Hospitality Worker/Management. Proven ability to provide excellent customer service while maintaining high standards. Strong Organizational/Multitasking Skills.
NY Food Protection Handlers Certified
Approved Alcohol Training Awareness Certification Program.
Currently pursuing Veterinary Medicine.
CCONY Marketing Degree
ADP Payroll Specialist Certificate pursuing
Overview
7
7
years of professional experience
1
1
Certification
Work History
Coffee Shop Manager /Recruiter/ Payroll Specialist
Faherty Sun & Waves Brew Cafe
NY
03.2023 - Current
- Provided leadership by setting a positive example for staff members in terms of attitude, attendance, punctuality, appearance, work ethic and job knowledge.
- Assisted in onboarding new hires, facilitating their integration into the company culture. Coordinated and scheduled interviews between candidates and hiring teams effectively.
- Implemented promotional campaigns designed to boost sales volumes during peak periods.
- Managed payroll administration including time tracking, overtime calculations, timecards & scheduling shifts
Wedding Server/Coffee Barista
Abigail Kirsh at Tappan Hill Mansion
NY
03.2021 - 06.2023
- Set up and arranged dining areas for wedding receptions.
- Served food and beverages to guests during events.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Followed safety and sanitation guidelines in food handling processes.
Cocktail Server
48 Lounge & Ascent Lounge with City Nights Hospitality
NY
01.2019 - 04.2020
- Collaborated with bartenders to create signature cocktails for events.
- Resolved guest inquiries and complaints with professionalism and empathy.
- Demonstrated extensive knowledge of drink menus and ingredient pairings.
Education
Bachelor of Science - Veterinary Technician
Penn Foster College
New York, NY03.2023
Associate of Arts - Marketing
City College of New York
New York, NY07-2022
Veterinary Assistant Certified -
Borough Of Manhattan Community College
NYCertificate
ADP Payroll Specialist
New York, NYSkills
- Marketing strategy
- Client communication
- Social media marketing
- Team collaboration
- Customer service
- Event coordination
- Recruitment support
- Recruitment marketing
- Time management
Certification
- NY Food Protection Handlers Certified
- Approved Alcohol Training Awareness Certification Program
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Coffee Shop Manager /Recruiter/ Payroll Specialist
Faherty Sun & Waves Brew Cafe
03.2023 - Current
Wedding Server/Coffee Barista
Abigail Kirsh at Tappan Hill Mansion
03.2021 - 06.2023
Cocktail Server
48 Lounge & Ascent Lounge with City Nights Hospitality
01.2019 - 04.2020
Bachelor of Science - Veterinary Technician
Penn Foster College
Associate of Arts - Marketing
City College of New York
Veterinary Assistant Certified -
Borough Of Manhattan Community College
Certificate
ADP Payroll Specialist