Results-driven Administrative and Operations Professional with 10+ years of experience supporting executive leadership and managing office operations in fast-paced environments. Specializes in employee onboarding, human resources, and team leadership while fostering strong relationships with employees and vendors. Committed to enhancing organizational efficiency and creating productive workplaces.
Overview
12
12
years of professional experience
Work History
Business Office Manager | Front Office & HR Admin
FabFitFun E-Commerce
2017.07 - 2025.09
Served as the primary point of contact for employees, executives, applicants, vendors, and visitors, creating a professional and welcoming office environment.
Managed multi-line phone systems, screened and routed calls, responded to inquiries, and handled sensitive communications with professionalism.
Coordinated executive calendars, interviews, meetings, and travel logistics to ensure seamless scheduling and efficient use of time.
Managed office operations including supplies, vendor relationships, mail distribution, purchasing, and administrative workflow.
Maintained confidential personnel files and administrative records with exceptional accuracy and discretion.
Partnered with Human Resources to streamline new hire onboarding, ensuring timely completion of employment documentation and compliance requirements.
Supported recruiting efforts by scheduling interviews and maintaining clear communication with candidates and hiring managers to facilitate a smooth recruitment process.
Assisted with the successful launch of a new fulfillment center by coordinating onboarding logistics, workforce readiness, and office administration.
Developed employee recognition initiatives and engagement programs that improved morale and fostered a positive workplace culture.
Fulfillment | Production Floor Supervisor
FabFitFun E-Commerce
2015.05 - 2017.07
Supervised and motivated a team of warehouse associates in a high-volume fulfillment center, consistently achieving productivity, quality, and safety objectives while maintaining operational excellence.
Coordinated employee schedules, attendance, shift assignments, and workforce planning to ensure optimal staffing coverage and maintain uninterrupted daily operations.
Partnered with temporary staffing agencies to recruit, onboard, and manage seasonal employees during peak production periods, ensuring workforce readiness and business continuity.
Led new hire onboarding, orientation, and hands-on training, equipping employees with operational procedures, safety protocols, quality standards, and company policies to promote long-term success.
Served as a trusted liaison between employees and leadership, resolving workplace concerns, improving communication, and fostering a positive, team-oriented work environment.
Monitored workflow and labor productivity, identifying key performance indicators and process improvements to support operational goals.
Assisted with fulfillment center opening and closing procedures, ensuring operational readiness, regulatory compliance, and seamless shift transitions.
Collaborated with managers across multiple departments to optimize staffing levels, streamline workflows, and improve cross-functional communication.
Maintained accurate attendance records, staffing documentation, and training records while supporting administrative and personnel-related processes.
Championed workplace safety by enforcing company policies and conducting routine floor observations to promote accountability and continuous improvement.
Supervised and led a team of 12 employees, overseeing scheduling, training, performance management, and daily departmental operations.
Managed housekeeping, linen, and laundry services, ensuring timely processing, quality control, and distribution of company linens, uniforms, and personal garments.
Coordinated the collection, laundering, inventory tracking, and delivery of resident and employee personal clothing while maintaining accuracy and confidentiality.
Maintained employee schedules, attendance records, and task assignments to ensure operational continuity and adequate departmental coverage.
Supported administrative functions, including supply ordering, inventory management, documentation, and recordkeeping.
Oversaw linen inventory levels and ensured consistent availability of clean linens, uniforms, and departmental supplies.
Conducted routine inspections to ensure compliance with cleanliness, sanitation, and organizational standards throughout the facility.
Trained and coached team members on housekeeping procedures, laundry operations, safety practices, and customer service expectations.
Delivered consistent, high-quality housekeeping and laundry services, ensuring resident satisfaction and a clean, safe, and welcoming environment for residents, staff, and visitors.
Business Office Manager-Front Office Coordinator at Orthopedic & Sports Medicine OwensboroBusiness Office Manager-Front Office Coordinator at Orthopedic & Sports Medicine Owensboro