Nicole Baldwin

Mutual Of Omaha Insurance Company

04.2023 - Current

Strategically manage large accounts to drive tailored solutions, harmonizing client needs with company objectives.
Cultivate and expand revenue base through targeted upsells, proactive account retention, and optimizing financial gains at renewal.
Develop renewal strategies and rate recommendations informed by financial analysis and utilization data, fostering mutually beneficial outcomes.
Oversee pipeline with a forward-looking perspective, identifying and capitalizing on revenue growth opportunities.
Utilize analytical prowess to lead deal tactics, leveraging comprehensive market knowledge and collaborating with cross-functional teams.
Craft persuasive presentations and conduct insightful business reviews, elucidating the value proposition of our products to existing clients.
Serve as the primary point of contact, facilitating seamless communication between clients and internal teams to ensure exceptional customer experience.
Foster high-quality partnerships with external stakeholders through effective collaboration and coordination of account service.
Resolve customer concerns promptly, implementing creative solutions and identifying avenues for service/process enhancements to benefit all stakeholders.
Perform additional duties as assigned or requested to contribute to overall team success.

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