Nicole Ballard
Detroit,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Project Assistant - Remote
Bright Pro Maids
Southfield, MI
04.2021 - 08.2023
- Enhanced team communication by scheduling regular meetings, preparing agendas, and taking detailed minutes.
- Provided exceptional support to project leads through daily communication, follow-up on action items, and proactive problemsolving.
- Facilitated the onboarding process for new team members by providing training materials and guidance in a timely manner.
- Managed procurement processes by creating purchase orders, obtaining approvals when required, following up with suppliers to ensure timely delivery.
- Ensured consistent application of company policies, procedures, templates, tools throughout each stage of the project lifecycle.
- Developed strong relationships with stakeholders through clear communication channels and frequent updates on project status.
- Collaborated with cross-functional teams to gather information needed for accurate reporting on project progress.
- Coordinated logistics for events such as workshops or conferences that further supported overall project objectives.
- Assisted in budget planning and monitoring, ensuring resources were allocated effectively for optimal results.
- Increased overall organization within the team by implementing efficient filing systems for both physical documents and electronic records.
- Improved project efficiency by conducting comprehensive research to identify potential opportunities and challenges.
- Maintained up-to-date databases of contacts, vendors, and resources essential to the success of various projects.
- Reduced administrative workload for project managers by managing correspondence, scheduling appointments, and handling travel arrangements.
- Streamlined project management by organizing and maintaining digital files for easy access and collaboration.
Remote Sales an Technician Dispatcher
First American Home Warranty
Detroit, MI
01.2020 - 06.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
Human Resources Assistant
National Kidney Foundation Michigan
Detroit, MI
03.2014 - 02.2019
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Kept accurate records of patients' care, condition, and progress.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Educated patients on self-care techniques, empowering them to take control of their health management.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
Education
Education Administration
Wayne County Community College District
Detroit, MI04.2025
Skills
- Remote Work Experience
- Deadline Management
- Scheduling Management
- File Management
- Virtual Collaboration
- Meeting facilitation
- Database entry
- Billing and Invoicing
- Client Relationships
- Administrative Support
- Project Management
- Database Administration
- Scheduling and calendar management
- Telephone Etiquette
- Team Support
- Project regulations
- Business Correspondence Writing
- Meeting Scheduling
- Quality Assurance
- Research abilities
- Schedule Management
- Proficient in [Type] technology
- Critical design review
- Documentation Management
- Meeting Coordination
- Operations Support
- Mail Routing
- Vendor oversight
- Spreadsheet development
- Information Gathering
- Deliverables coordination
- Presentation Development
- Customer Relationship Management
- Work Planning and Prioritization
- Team Collaboration
- Conflict Resolution
- Relationship Building
- Documentation And Reporting
- ERP Software
- Creative Thinking
- Requirements Writing
- Cost Analysis
- Phone and Email Etiquette
- Performance monitoring
- Idea Development and Brainstorming
- Information Technology Management
Languages
Spanish
Elementary
Timeline
Project Assistant - Remote
Bright Pro Maids
04.2021 - 08.2023
Remote Sales an Technician Dispatcher
First American Home Warranty
01.2020 - 06.2023
Human Resources Assistant
National Kidney Foundation Michigan
03.2014 - 02.2019
Education Administration
Wayne County Community College District