Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
NICOLE BANKS

NICOLE BANKS

Student
Florence,SC

Summary

Dynamic friendly Installer Service Specialist with A Team LLC, skilled in integrating advanced digital systems and enhancing customer communication. Proven ability to multitask, implement quality control measures and maintain confidentiality as a Mail Services Specialist at Assurant Specialty Property. Strong electrical knowledge and critical thinking drive successful project outcomes while ensuring safety compliance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Installer Service Specialist

A Team LLC
02.2021 - 08.2023
  • Installed and upgraded digital drive-thru menu board systems at various restaurant locations.
  • Replaced outdated static boards with interactive digital displays, allowing customers to view orders and totals in real-time.
  • Set up interior monitoring systems to track drive-thru car counts and service times.
  • Integrated new speaker systems to enhance communication between staff and customers.
  • Ensured all equipment was properly connected, tested, and functioning according to company standards.

Mail Services Specialist

Assurant Specialty Property
08.2014 - 09.2020
  • Implemented quality control measures for incoming packages, reducing instances of damaged or misplaced items.
  • Ensured the security of sensitive mail items through diligent monitoring and proper handling procedures.
  • Maintained strict confidentiality while handling sensitive documents to protect client and company privacy.
  • Operated mail equipment such as scanners and tracking systems to streamline workflow.
  • Resolved mail related issues promptly by communicating with internal and external departments.

Education

No Degree - Medical Assistant

Florence-Darlington Technical College
Florence, SC
08-2026

Skills

  • Electrical/Mechanical knowledge
  • Critical thinking capacity
  • Professionalism and work ethic
  • Overachiever
  • Team collaboration strength
  • Communication and interpersonal skills
  • Works well in accordance with Safety Compliance

Certification

  • [OSHA, Construction/ General Industry training Certification],[ A Team LLC]-[30hrs]

Languages

English
Native or Bilingual

Timeline

Installer Service Specialist

A Team LLC
02.2021 - 08.2023

Mail Services Specialist

Assurant Specialty Property
08.2014 - 09.2020

No Degree - Medical Assistant

Florence-Darlington Technical College

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