Nicole Barry
Manvel,TX
Summary
Dynamic Independent Cosmetologist with a proven track record at Shear Glow Beauty Studio, adept at fostering customer loyalty and surpassing revenue goals by up to 20%. Skilled in analyzing business needs and effective communication, I excel in fast-paced environments, ensuring both operational success and exceptional customer satisfaction.
Overview
25
25
years of professional experience
Work History
Independent Cosmetologist (Contractor)
Shear Glow Beauty Studio
01.2019 - Current
- Promptly respond to customer inquiries via phone, email, and chat, exhibiting solid verbal communication skills
- Efficiently manage customer service operations, including handling complaints and ensuring unwavering customer satisfaction
- Skillfully resolve customer issues using practical analytical thinking and consistently provide timely and accurate information
- Diligently prepare weekly and monthly reports to ensure operational success in surpassing revenue goals
- Demonstrate the ability to consistently upsell services and products to maximize business opportunities
- Foster and maintain robust relationships with customers to secure their continued patronage and frequent appointments
Independent Cosmetologist (Contractor)
Paris Salon
08.2000 - Current
- Promptly respond to customer inquiries via phone, email, and chat, exhibiting solid verbal communication skills
- Efficiently manage customer service operations, including handling complaints and ensuring unwavering customer satisfaction
- Skillfully resolve customer issues using practical analytical thinking and consistently provide timely and accurate information
- Diligently prepare weekly and monthly reports to ensure operational success in surpassing revenue goals
- Demonstrate the ability to consistently upsell services and products to maximize business opportunities
- Foster and maintain robust relationships with customers to secure their continued patronage and frequent appointments
Independent Cosmetologist (Contractor)
Laflin Hair Studio
08.1999 - 08.2000
- Nurtured solid and lasting customer relationships to ensure ongoing loyalty and satisfaction
- Swiftly and effectively addressed customer inquiries via phone, email, and chat with exceptional verbal communication skills
- Expertly managed customer service operations, skillfully resolving customer complaints and ensuring their utmost satisfaction
- Upheld rigorous cleanliness and salon safety standards to guarantee the well-being and safety of all our valued customers
Education
Bachelor - Liberal Arts, Industrial Technologies
Chicago State University
Chicago, IL05.2002
Skills
- Drive performance, productivity, and profits through effectively planning and implementing business objectives
- Establish a robust financial foundation and uphold a prudent financial policy
- Develop lucrative sales and marketing channels
- Analyze business needs and help solve complex problems
- Help develop crucial business strategies that affect the health and future of a business
- Able to work in a highly fast-paced environment where accuracy is essential
- Effective verbal and written communicator with a personable and caring attitude
Businessprojects
Building Planning, Chicago State University, Chicago, IL, Created and developed floor plans for an elementary school using Computer Aided Drafting (CAD).
Timeline
Independent Cosmetologist (Contractor)
Shear Glow Beauty Studio
01.2019 - Current
Independent Cosmetologist (Contractor)
Paris Salon
08.2000 - Current
Independent Cosmetologist (Contractor)
Laflin Hair Studio
08.1999 - 08.2000
Bachelor - Liberal Arts, Industrial Technologies
Chicago State University
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