Nicole Baslington
Anaconda,MT
Summary
Experienced office administrator with a solid background in community hospital operations. Demonstrated ability in managing patient data and verifying insurance, maintaining high standards of accuracy and confidentiality. Effective communicator and problem-solver, committed to improving operational efficiency and providing exceptional service.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
13
13
years of professional experience
Work History
Registration Clerk
Community Hospital of Anaconda
Anaconda
05.2020 - Current
- Verified patient information during check-in, ensuring accuracy of insurance, address, and phone number to facilitate smooth patient processing.
- Performed general office duties, including managing multi-line phone calls, routing messages to staff, typing, sorting, and handling incoming and outgoing mail to support office operations.
- Providing exceptional customer service to patients and visitors.
- Developed solutions for common registration issues, resulting in improved operational efficiency within department.
- Welcomed as many as 60 patients daily.
Administrative Assistant
Grace Baptist Church
Anaconda
07.2016 - 03.2024
- Handled general office duties, facilitating communication by answering phones and routing calls to appropriate staff, while maintaining accurate records through typing and proofreading.
- Oversaw office supplies and vendor relationships, ensuring organized and efficient workspace.
- Executed weekly bank deposits accurately at the local branch.
Store Assistant
Anaconda Thrift Center
Anaconda, USA
08.2018 - 01.2019
- Operate the till with 100% accuracy, handling transactions with the utmost care.
- Promoted sales and delivered exceptional customer service promptly and courteously.
- Co-operated with colleagues to foster strong support among staff and maintained high standard of customer service through friendly assistance.
Daycare Worker
Precious Angels Daycare
Anaconda
04.2013 - 09.2017
- Led outdoor play sessions to promote physical activity and social skills among children
- Established a safe play environment for the children.
- Instructed children on proper health and personal habits.
- Encouraged good behaviors using the positive reinforcement method.
- Encouraged children to be understanding of and patient with others.
- Communicated openly with children's parents about daily activities and behaviors.
Education
Bachelor’s Degree - Business Management
Grantham University
Little Rock, AR04-2017
Skills
- Data entry accuracy
- Record keeping
- Office administration
- Attention to detail
- Time management
- Multitasking and prioritization
- Problem solving
- Effective communication
- Payment processing
- Experience with Quickbooks
- Friendly, positive attitude
Timeline
Registration Clerk
Community Hospital of Anaconda
05.2020 - Current
Store Assistant
Anaconda Thrift Center
08.2018 - 01.2019
Administrative Assistant
Grace Baptist Church
07.2016 - 03.2024
Daycare Worker
Precious Angels Daycare
04.2013 - 09.2017
Bachelor’s Degree - Business Management
Grantham University