Nicole Bastos
New York,NY
Overview
3
3
years of professional experience
Work History
Circulation Clerk
Columbia University
New York, NY
11.2022 - Current
- Delivered excellent customer service by promptly addressing patrons' needs, resolving issues, and ensuring a positive library experience. Leveraged expertise in utilizing digital catalog systems to efficiently assist patrons in locating and retrieving desired materials.
- Efficiently managed circulation desk operations, including checking in and out library materials, processing holds, and assisting patrons with inquiries and account management.
- Assisted library patrons in resolving printing issues, demonstrating strong problem-solving skills.
University Life Ambassador
Columbia University
New York, NY
07.2023 - Current
- Acted as a knowledgeable resource, showcasing the ability to assist individuals with their specific needs.
- Provided information and guidance on university resources, demonstrating the ability to communicate complex concepts in a clear and understandable manner.
- Successfully collaborated within a diverse team of ambassadors, showcasing the ability to work harmoniously within cross-functional teams.
Summer Intern
Yankee Stadium
New York, NY
06.2021 - 08.2021
- Thrived in a fast-paced stadium environment, consistently employing strong problem-solving abilities to address challenges and ensure seamless operations during high-pressure situations.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Web Developer Intern
CSforALL
New York, NY
04.2021 - 06.2021
- Orchestrated the end-to-end development of a client-centric website, meticulously addressing both front-end and back-end functionalities, showcasing a comprehensive command over web development.
- Independently piloted the project, adeptly deploying problem-solving skills to align intricate details with the client's bespoke specifications, reflecting a resolute commitment to project success.
- Employed a diverse skill set encompassing HTML, CSS, JavaScript, Python, and database management, orchestrating a harmonious synergy between front-end aesthetics and back-end functionality.
Education
Bachelor of Arts - Cognitive Science
Columbia University in The City of New York
New York, NY05.2026
Skills
- Problem Resolution
- Data Structures and Algorithms
- Time Management and Organization
- Communication
- Computer Skills
- Fluent in Spanish
Timeline
University Life Ambassador
Columbia University
07.2023 - Current
Circulation Clerk
Columbia University
11.2022 - Current
Summer Intern
Yankee Stadium
06.2021 - 08.2021
Web Developer Intern
CSforALL
04.2021 - 06.2021
Bachelor of Arts - Cognitive Science
Columbia University in The City of New York
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