Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Bates

Portand,OR

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.

Overview

15
15
years of professional experience

Work History

Family Services Speecialist 1

DWSS
07.2022 - 10.2022
  • Assisted families in achieving self-sufficiency, determined eligibility for a variety of public assistance and health related programs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Interviewed applicants and recipients for assistance, explained eligibility and obtained information to determine which public assistance program fits the clients needs.
  • Worked with multiple interfaces and screens to determine citizenship, income, household composition and immediate needs for the family.

COVID-19 Tester

Medasource
08.2021 - 04.2022
  • Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
  • Reported positive and negative response cases according to established protocols and reporting mandates.
  • Interpreted and processed on-site-only test data according to RMI documentation requirements.
  • Assessed vitals while adhering to PPE requirements and other restrictions.

Teacher

Kindercare
09.2019 - 12.2020
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.

Educational Assistant

Woodlawn Elementary School
11.2018 - 06.2019
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Provided support to help students with special needs learn and grow.
  • Supported student learning objectives through personalized and small group assistance.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Home Health Care Provider

Aging And Disability Services
04.2015 - 06.2016
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.

Administrative Specialist 1

Children's Home Society Of Washington
10.2007 - 10.2008
  • Created and updated records and files to maintain document compliance.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.

Education

Bachelor of Arts - Sociology

Portland State University
Portland, OR
06.2018

Skills

  • Home Visits
  • Patient Records
  • Interdisciplinary Care
  • Strategic Oversight

Timeline

Family Services Speecialist 1

DWSS
07.2022 - 10.2022

COVID-19 Tester

Medasource
08.2021 - 04.2022

Teacher

Kindercare
09.2019 - 12.2020

Educational Assistant

Woodlawn Elementary School
11.2018 - 06.2019

Home Health Care Provider

Aging And Disability Services
04.2015 - 06.2016

Administrative Specialist 1

Children's Home Society Of Washington
10.2007 - 10.2008

Bachelor of Arts - Sociology

Portland State University

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Nicole Bates