Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Bates

Salisbury,NC

Summary

Results-driven Professional Sales Specialist known for high productivity and efficient completion of tasks. Skilled in client relationship management, strategic planning, and market analysis. Excel in communication, negotiation, and problem-solving to achieve sales objectives and ensure customer satisfaction.

Overview

9
9
years of professional experience

Work History

Pro sales specialist

Lowes Home Improvment
Salisbury, North Carolina
05.2025 - Current
  • Maintained product displays to ensure an appealing shopping experience.
  • Assisted customers by providing product knowledge and answering inquiries.
  • Collaborated with team members to achieve sales goals and promote new products.
  • Managed inventory levels by tracking stock and placing orders when necessary.
  • Developed relationships with customers to encourage repeat business and loyalty.
  • Generated leads through cold calling, email campaigns, networking.
  • Operated register, handled cash and processed credit card transactions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Created and maintained customer relationships to ensure repeat business.

Inside Sales Representative

Chandler Concrete And Building Supply
Salisbury, North Carolina
10.2022 - 04.2025
  • Engaged with customers to identify their needs and recommend suitable products.
  • Provided product demonstrations to educate customers on features and benefits.
  • Followed up with leads to nurture relationships and generate new business opportunities.
  • Resolved customer inquiries and issues promptly to enhance satisfaction levels.
  • Maintained up-to-date knowledge of industry trends and product offerings for informed selling.
  • Provided customers with product information, pricing and availability.
  • Followed up on pending orders and inquiries in a timely manner.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Worked in conjunction with outside sales representative to maintain and grow product sales.
  • Collaborated with team members to determine strategic sales approaches.
  • Maintained detailed account records and contact logs to facilitate sales process.

Pro sales specialist

Lowes Home Improvment
Salisbury, North Carolina
02.2017 - 10.2022
  • Assisted customers by providing product knowledge and answering inquiries.
  • Collaborated with team members to achieve sales goals and promote new products.
  • Utilized point-of-sale systems to process customer transactions efficiently.
  • Developed relationships with customers to encourage repeat business and loyalty.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Addressed customer complaints promptly to maintain a positive store environment.
  • Created and maintained customer relationships to ensure repeat business.
  • Generated leads through cold calling, email campaigns, networking.
  • Followed up on inquiries from prospective clients in a timely fashion.

Education

High School Diploma -

Carson High School
Salisbury, NC
06-2010

Some College (No Degree) - Business Administration

Rccc
Salisbury, NC

Skills

  • Product knowledge
  • Customer relationship management
  • Problem solving
  • Effective communication
  • Cold calling techniques
  • POS system operation
  • Time management
  • Upselling strategies
  • CRM software proficiency
  • Email marketing
  • Client account management

Timeline

Pro sales specialist

Lowes Home Improvment
05.2025 - Current

Inside Sales Representative

Chandler Concrete And Building Supply
10.2022 - 04.2025

Pro sales specialist

Lowes Home Improvment
02.2017 - 10.2022

High School Diploma -

Carson High School

Some College (No Degree) - Business Administration

Rccc

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