NICOLE BAUGHMAN
Parrish
Summary
Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Coordinator
A.D. Morgan
Bradenton
09.2025 - Current
- Facilitated effective communication among team members, clients, and contractors to enhance collaboration.
- Organized project documentation and ensured accuracy of records to support project continuity.
- Supported budget management by monitoring expenses and resource allocation.
- Handled logistical arrangements for project-related events and site visits.
- Resolved minor issues promptly to maintain workflow efficiency on-site.
- Coordinated efforts with internal departments and external vendors to drive successful task completion.
Office Manager/Clinical Supervisor
Florida Female Urology
Sarasota
05.2023 - Current
- Oversee medical office operations, ensuring efficient workflow and patient care.
- Coordinate clinical procedures and manage physician schedules for optimal results.
- Optimized clinical workflow through strategic resource allocation, streamlined insurance protocols, and improved patient education.
- Implement patient education protocols, enhancing service quality and satisfaction.
- Lead staff training initiatives, foster team development, and encourage collaborations.
- Managed insurance claims and resource allocation to enhance office performance.
- Managed accounts receivable and payable, maintaining financial accuracy and organization.
- Processed payroll for staff, ensuring timely and accurate payments.
- Scheduled in-office surgeries and coordinated patient education sessions to improve patient understanding.
Clinical Team Lead/Certified Medical Assistant
OBGYN Centre of Lakewood Ranch
Bradenton
10.2013 - 05.2023
- Led clinical team in daily operations and patient care coordination.
- Collaborated with physicians to improve patient experience and optimize care delivery.
- Trained staff on best practices and updated protocols, improving patient management.
- Reviewed clinical documentation for accuracy and compliance with regulations.
- Facilitated interdepartmental communication, streamlining processes and enhancing service delivery.
- Assisted in quality assurance initiatives to improve overall clinic performance.
- Developed schedules to ensure adequate coverage and efficient workflow.
- Oversaw daily operations of the clinical team including scheduling, staffing assignments.
- Ensured that all medical records were accurately documented according to established guidelines.
Clinic Assistant
Oasis Charter Elementary
Cape Coral
08.2011 - 06.2013
- Administered first aid and assisted with medications to promote student safety.
- Supported school nurse in providing first aid and administering medications to students.
- Managed clinic operations by streamlining workflow for inquiries and sign-ins, improving patient experience.
- Coordinated health screenings to ensure compliance with state regulations and enhance student health monitoring.
- Maintained and updated student medical files, ensuring accurate health records for effective care.
- Collaborated with teachers and parents to address various student health needs.
Independent Contractor/Health Exams
Provant Health Solutions
- Conducted mobile health exams to deliver accurate results and enhance client satisfaction.
- Facilitated insurance exams to enhance client experience and streamline processes.
- Improved customer service processes, leading to higher client retention.
- Managed a team to improve service delivery and foster client engagement.
- Coordinated clinical trials, contributing to research advancements.
- Collaborated with team members remotely to ensure project progress.
Paramedical Examiner/Phlebotomist
Quest Exam One
- Performed comprehensive health assessments including mobile drug screenings and clinical trial protocols while maintaining strict compliance with medical standards.
- Conducted health exams, including EKG and vitals, ensuring accurate data collection.
- Performed phlebotomy for clinical trials, enhancing patient care and study reliability.
- Managed billing and coding, optimizing process efficiency and accuracy.
- Administered drug tests, maintaining strict compliance with health regulations.
- Remote
Education
ASSOCIATE IN SCIENCE -
Oakland Community College
Auburn Hills, MI12-2006
Medical Assistant Certification - Medical Assisting
Carnagie Institute
Troy, MI12-1996
Pre Nursing -
Baker University
Auburn Hills, MISkills
- Medical terminology and insurance verification
- Office management
- Staff training
- Customer service
- Team collaboration
- Document management
- Budgeting expertise
- Scheduling and calendar management
- Administrative oversight
- Payroll and budgeting
- Supply management
- Employee supervision
- Bookkeeping
- EMR systems and data entry
- Phlebotomy and venipuncture
- CPR and HIPAA compliance
- Medical scheduling and office management
- Leadership and communication skills
- Conflict resolution strategies
- Surgical coordination
- Clinical workflow optimization
- Resource allocation
- Issue resolution
- Effective communication
- Time management
- Schedule management
- Remote team management
- Revenue growth
Certification
- CERTIFIED MEDICAL ASSISTANT, Carnegie Institute, 01/01/95, 12/31/96
- AED CERTIFICATION, Red Cross
References
References available upon request.
Timeline
Project Coordinator
A.D. Morgan
09.2025 - Current
Office Manager/Clinical Supervisor
Florida Female Urology
05.2023 - Current
Clinical Team Lead/Certified Medical Assistant
OBGYN Centre of Lakewood Ranch
10.2013 - 05.2023
Clinic Assistant
Oasis Charter Elementary
08.2011 - 06.2013
Independent Contractor/Health Exams
Provant Health Solutions
Paramedical Examiner/Phlebotomist
Quest Exam One
ASSOCIATE IN SCIENCE -
Oakland Community College
Medical Assistant Certification - Medical Assisting
Carnagie Institute
Pre Nursing -
Baker University