CHAVI SABARWAL-BASAVARAJ
East Northport,NY
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings twenty plus years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
8
8
years of professional experience
Work History
Project Coordinator
Merritt Environmental Consulting Corp
Hauppauge, NY
01.2019 - 05.2020
- Kept projects on schedule by managing deadlines and adjusting workflows. M
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Gathered requirements for ongoing projects and organized details for management use.
Human Resources Generalist
Acutis Diagnostics
East Northport, NY
10.2017 - 04.2018
- Built comprehensive employee recruiting strategy.
- Developed company personnel policies, standard operating procedures and employee handbooks.
- Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
- Conducted employment verifications and investigations.
- Developed and facilitated all new-hire orientations.
- Led creation of recruiting plans for all open positions.
- Utilized social media sites to recruit new employees.
- Established special recruiting events to draw in local talent.
- Administered all new hire paperwork, including federal and state tax forms and bank information for direct deposits.
- Updated key human resource metrics, including turnover and terminations, using reporting tools on HRMS database.
Operations Manager
ALLCARE PHYSICAL THERAPY
03.2015 - 07.2016
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.
- Recruited, hired, trained and supervised administrative office staff.
- Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
- Prepared vendor invoices and processed incoming payments.
- Recruited and hired qualified candidates for vacant and new positions.
- Administered to CRM and company database, including troubleshooting, maintenance, updates and reports generation.
- Coordinated special projects and managed schedules.
- Developed standard operating procedures for all administrative employees.
Pharmacy Help Desk Representative
Emblem Health Insurance
New York, NY
03.2010 - 03.2015
- Ensured accurate responses to questions and inquiries by maintaining advanced product knowledge.
- Communicated with customers to assess and address their individual needs, providing them with timely and quality support.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation resulted in 100% response rate.
- Tracked progress of all outstanding insurance claims to ensure 100% accuracy.
- Implemented improvements in manual and electronic billing procedures.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Arts - Economics
Queens College
Queens, NY02.2009
Certificate Computer Programming - undefined
The Chubb Institute
2001
Skills
- Project Management
- Staff Management
- Natural leader
- Project planning and development
- Complaint resolution
- CRM
- Medical terminology knowledge
- Medical insurance
- Health insurance industry knowledge
- Coverage determination
Timeline
Project Coordinator
Merritt Environmental Consulting Corp
01.2019 - 05.2020
Human Resources Generalist
Acutis Diagnostics
10.2017 - 04.2018
Operations Manager
ALLCARE PHYSICAL THERAPY
03.2015 - 07.2016
Pharmacy Help Desk Representative
Emblem Health Insurance
03.2010 - 03.2015
Bachelor of Arts - Economics
Queens College
Certificate Computer Programming - undefined
The Chubb Institute