Nicole Betancourt
Lilburn,GA
Summary
Highly motivated individual with exceptional organizational and time management skills and a strong work ethic. A strategic thinker with a great personality and hands-on experience in both the legal field and insurance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Agent
American Family Insurance
03.2024 - Current
- Consistently exceeded sales targets and quotas, making our agency top 5 in the district every month since starting
- Developed and maintained strong client relationships through consistent communication and follow-ups, as well as attracting new clientele by attending marketing events and using social media to promote the agency
- Created and interpreted performance and risk reports to support data-driven decisions in underwriting and claims processes.
- Utilized client data to segment policyholders and tailor marketing strategies, increasing cross-sell success rates.
Legal Assistant
Montlick Injury Attorneys
09.2016 - 03.2024
- Served as a liaison between attorneys, clients, and other law firms
- Managed confidential records and documents pertaining to Workers Compensation cases
- Carried out administrative duties such as filing, managing calendars for the attorneys, drafting legal documentation and completing reports
- Helped with intake calls for potential new clients and followed up with prospects on a daily basis
Education
Business Administration - MAJOR
GEORGIA STATE UNIVERSITY
01.2016
High School Diploma -
DUNWOODY HIGH SCHOOL
05.2014
Skills
- Administrative Support
- Legal Administration
- Sale & Marketing
- Poised under pressure
- Customer service
- Fun and energetic
Certification
- Real Estate License
- P&C (Property and Casualty) Insurance License
- L&H (Life and Health) Insurance License
Timeline
Insurance Agent
American Family Insurance
03.2024 - Current
Legal Assistant
Montlick Injury Attorneys
09.2016 - 03.2024
Business Administration - MAJOR
GEORGIA STATE UNIVERSITY
High School Diploma -
DUNWOODY HIGH SCHOOL