Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Boggs

Northwood,OH

Summary

Versatile Regional Manager experienced in wide range of business needs, including strategic planning, promotional activities and human resources. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Regional Manager

House of Him
08.2022 - Current
  • Overseeing daily operations, managing budgets, and setting performance objectives
  • Arranged and Coordinated staff schedules
  • Conducted assessments of potential team candidates
  • Conducting regular performance appraisals
  • Developing and implementing business, marketing, and advertising plans
  • Planning, evaluating, and optimizing operations to be efficient and cost-effective
  • Ensuring products and services comply with regulatory and quality standards
  • Ensuring company standards and procedures are followed.

Branch Manager

EmployBridge
03.2021 - 08.2022
  • Manages staffing office which includes overseeing operational, sales, and recruiting activities; actively screen and interview applicants
  • Ensures all colleagues in branch are engaging in margin generating activities
  • Meets regularly with clients to ensure quality of placements and satisfaction with service
  • Supports branch sales representative and monitor new business development
  • Select, hire, train, and develop staff
  • Manages team and ensure results with hands-on coaching and counseling
  • Establishes and communicate goals, objectives and incentives to staff regularly
  • Oversees payroll and reporting functions and acts as necessary to align actual performance with budget expectations.

Operations Manager

C.M.F.O dba Great Clips
08.2020 - 01.2021
  • Manages selection, training, assessment, and development of high-quality general managers to assure maximum effectiveness, motivation, and retention
  • Actively participates in decision-making and strategic planning for operations department
  • Analyzes data and trends to identify opportunities to help grow salon customer counts and profitability; executes appropriate actions to make improvements
  • Directs implementation and communication of salon processes to ensure compliance with established standards and brand strategy
  • Coaches and provides feedback to four general managers to improve brand delivery and salon operations
  • Provides strategic direction to general managers related to identification and support of underperforming salons to ensure opportunities are addressed in timely manner and plans are in place for improvement
  • Manages new salon openings including staffing, training, and brand delivery
  • Ensures that all company processes and policies are practiced consistently.

Education

High School Diploma, Cosmetology License -

Penta Career Center
Perrysburg, OH
05.2012

Skills

  • Customer Service skills
  • Problem solving
  • Schedule management
  • Time management
  • Critical thinking
  • Handling pressure
  • Leadership
  • Creativity
  • Typing skills
  • Training and Development

Certification

  • Leads - Management Training
  • GM to leader
  • CPR certified

Timeline

Regional Manager

House of Him
08.2022 - Current

Branch Manager

EmployBridge
03.2021 - 08.2022

Operations Manager

C.M.F.O dba Great Clips
08.2020 - 01.2021

High School Diploma, Cosmetology License -

Penta Career Center

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Nicole Boggs