Nicole Brady
Summary
Motivated and results-driven professional with a proven history of excelling in customer service, operations management, and team collaboration. Recently licensed as a Real Estate Agent in Arizona, with strong multitasking, interpersonal, and organizational skills. Proficient in using Sierra CRM to manage leads, track client communications, and streamline real estate workflows. Dedicated to providing excellent client experiences and building long-term relationships.
Overview
11
11
years of professional experience
Work History
Server
BOB'S Diner
08.2021 - 01.2024
- Delivered exceptional customer service, enhancing client satisfaction and increasing return guests
- Demonstrated advanced multitasking and problem-solving skills in a fast-paced environment
- Fostered a collaborative team environment, ensuring operational efficiency
Server
Waterloo
05.2018 - 07.2021
- Built strong customer relationships through attentive service and communication, contributing to repeat business
General Manager
Lucky Pie Pizza & Taphouse
04.2013 - 05.2018
- Promoted from Server to General Manager within five years, showcasing leadership and initiative
- Successfully opened and managed a new restaurant location, overseeing daily operations and staffing
- Developed and implemented processes that improved team productivity and customer retention
Education
Bachelor of Arts - Liberal Studies, Psychology
California State University, San Bernardino
01.2004
Arizona State University
Tempe, AZ12.1992
Skills
- Real estate market analysis
- Client relationship management
- Negotiation and conflict resolution
- Marketing and property presentations
- Proficient in Sierra CRM
- Microsoft Office Suite (Word, Excel)
- Payroll and team scheduling
- Interviewing and hiring
Realestatelicense
Arizona Real Estate License, 06/01/24, Proficient in real estate principles, property marketing, and client relationship management., Skilled in using Sierra CRM for lead tracking, client communication, and workflow management., Knowledgeable in Arizona real estate laws and market trends.
Timeline
Server
BOB'S Diner
08.2021 - 01.2024
Server
Waterloo
05.2018 - 07.2021
General Manager
Lucky Pie Pizza & Taphouse
04.2013 - 05.2018
Bachelor of Arts - Liberal Studies, Psychology
California State University, San Bernardino
Arizona State University
Similar Profiles
Olivia PapstOlivia Papst
Hostess/Wait Staff Member at Bob's DinerHostess/Wait Staff Member at Bob's Diner
MARY JANNMARY JANN
Retail Assistant Manager at Bob's Red MillRetail Assistant Manager at Bob's Red Mill
LOURDES LARALOURDES LARA
Food Handler/Cashier/Customer Service at Billy Bob's HamburgersFood Handler/Cashier/Customer Service at Billy Bob's Hamburgers
Paul Andrei ClimPaul Andrei Clim
Server at Those Guys SRLServer at Those Guys SRL
Shawn FarrarShawn Farrar
Server at Delaware NorthServer at Delaware North