Nicole Branton
Dallas,GA
Summary
Dedicated healthcare professional seeking a Care Partner position at Wellstar to build on my experience in direct patient care and return to RN school. Passionate about delivering high-quality, compassionate care and advancing my career in nursing.
Professional dispatch leader with robust experience in logistics and operations management. Skilled in optimizing routes, managing teams, and ensuring efficient delivery schedules. Strong focus on team collaboration, dependable in adapting to changing needs, and results-driven. Known for effective communication, problem-solving, and organizational skills essential for high-stakes environments.
Overview
11
11
years of professional experience
Work History
Lead Dissipater / Dispatch Manager
Ragsdale Heating & Air
07.2022 - Current
- - Managed dispatch and scheduling for service teams
- - Processed payroll and coordinated staff availability
- - Delivered top-tier customer service and issue resolution
- - Led cross-functional team communications and support
Front of House Manager
Rodney's Restaurant
07.2015 - 07.2022
- - Managed staff schedules and daily floor operations
- - Oversaw payroll, hiring, and training of staff
- - Ensured excellent customer experiences
- - Handled high-volume environments with professionalism
Care Partner (CNA, EKG Tech, Phlebotomy)
Winthrop Nursing Home
07.2014 - 07.2015
- - Delivered hands-on care and support to elderly residents
- - Performed EKG monitoring and routine phlebotomy
- - Assisted with vital signs, hygiene, mobility, and feeding
- - Collaborated with the nursing team to implement care plans
Education
Certified Nursing Assistant - CNA
01.2012
Skills
- - Direct patient care (CNA, EKG, Phlebotomy)
- - Exceptional customer service (in-person & phone)
- - Strong time management and multitasking
- - Payroll and staff scheduling
- - Dispatch coordination and team management
- - Organization and attention to detail
- Workflow planning
- Route planning
- Phone dispatch
- Schedule coordination
- Staff training and development
- Customer communication
- Multiple project coordination
- Daily reports
- Critical thinking
- Personnel monitoring
Timeline
Lead Dissipater / Dispatch Manager
Ragsdale Heating & Air
07.2022 - Current
Front of House Manager
Rodney's Restaurant
07.2015 - 07.2022
Care Partner (CNA, EKG Tech, Phlebotomy)
Winthrop Nursing Home
07.2014 - 07.2015
Certified Nursing Assistant - CNA
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