Nicole Brawley
Houston,TX
Summary
Enthusiastic Recreational Therapist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding the APIE process and training with multiple different populations. Motivated to learn, grow and excel in along side of future clients and peers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recreational Supervisor
George Junior Republic
Grove City, PA
05.2021 - 05.2022
- Developed positive and productive relationships with kids and staff.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Supervised groups of up to 12 children under age 19 from arrival through departure at end of day.
- Scheduled events in recreation facilities and monitored facility conditions.
- Transitioned participants between activities, rest periods and field trips.
- Researched, planned and organized mentally stimulating activities for individuals between ages of 8 and 19.
Sales Associate Team Leader
Finish Line
Grove City, PA
01.2020 - 03.2022
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Provided positive first impressions to welcome existing, new and potential customers.
Waitress
Fire House Tap And Grill
Meadville , PA
05.2019 - 08.2021
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Recreational Therapy
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2022
Minor - Social Work
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2022
Minor - Animal Assisted Interventions
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2022
Skills
- Flexible and Adaptable
- Organization and Time Management
- Collaboration
- Leadership
- Self-Motivated
- Active Listening
Certification
- Certified Therapeutic Recreation Specialist, CTRS
- Growing Up with Traumatic Grief, NCTSN - The National Child Traumatic Stress Network
- America's Child Soldiers: Gang Violence, Trafficking & Trauma, NCTSN - The National Child Traumatic Stress Network
- Secondary Traumatic Stress, NCTSN - The National Child Traumatic Stress Network
- Skills for Psychological Recovery, NCTSN - The National Child Traumatic Stress Network
Timeline
Recreational Supervisor
George Junior Republic
05.2021 - 05.2022
Sales Associate Team Leader
Finish Line
01.2020 - 03.2022
Waitress
Fire House Tap And Grill
05.2019 - 08.2021
Bachelor of Science - Recreational Therapy
Slippery Rock University of Pennsylvania
Minor - Social Work
Slippery Rock University of Pennsylvania
Minor - Animal Assisted Interventions
Slippery Rock University of Pennsylvania
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