Nicole Brigham
East Orange,NJ
Summary
Dynamic and detail-oriented professional with experience at Amazon, excelling in order picking and inventory tracking. Proven problem-solver with strong organizational skills, adept at enhancing warehouse efficiency and ensuring safety compliance. Committed to delivering high-quality results while fostering collaborative team environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Warehouse Associate
Amazon
1800 Lower Level Linden New Jersey
11.2024 - 12.2024
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Operated RF scanners to track merchandise and verify contents of containers.
Medical Administrative
Manpower Temporary Services
1719 NJ -10 Suite 10 Parsippany New Jersey
01.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Dietary Aide
Huntington Hills Center for Health & Rehabilitation
400 Service Road Melville New York
05.2023 - 10.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Discarded outdated food products and maintained waste disposal procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
- Conducted inventory checks and placed orders for kitchen supplies, ensuring uninterrupted operations.
- Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
- Assisted in creating nutritional education materials for patients, fostering better understanding of healthy eating habits.
- Collaborated with healthcare professionals to update patient diets, aligning with treatment plans.
- Implemented feedback mechanisms for patients on meal quality, driving continuous improvement.
- Streamlined meal preparation processes, cutting down on waste while ensuring quality.
- Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
Front End Receptionist
Excel Rehabilitation Services
8533 Jericho Turnpike Woodbury New York
01.2022 - 11.2022
- Supported administrative tasks such as data entry, document preparation, and report generation for streamlined decision-making processes.
- Delivered critical support during meetings by preparing agendas, taking minutes, or setting up conference rooms with necessary equipment.
- Assisted in event planning activities for successful corporate functions while adhering to budgetary constraints.
- Enhanced customer satisfaction by efficiently managing front desk tasks and addressing client inquiries.
- Expedited mail handling procedures with accurate sorting and distribution to appropriate recipients in a timely manner.
- Provided excellent customer service by promptly answering phone calls, emails, and assisting walk-in clients.
- Organized office materials, filing systems, and inventory management to ensure easy access to essential documents.
- Managed appointment scheduling, ensuring timely services for clients and optimal utilization of resources.
- Facilitated seamless transitions between shifts through clear handover notes and effective communication with colleagues.
- Assisted in onboarding new employees by providing orientation materials, training support, and ensuring a smooth integration into the team.
- Maintained a professional and welcoming atmosphere with exceptional interpersonal skills and polished communication.
- Handled sensitive information with discretion, preserving client confidentiality and maintaining trust in the business.
- Contributed to a positive work environment by fostering strong relationships among team members through open communication.
- Collaborated with other staff members to establish seamless workflow, optimizing office efficiency.
- Streamlined office operations for increased productivity through effective organization and prioritization of tasks.
- Meticulously maintained records of visitor logs for security purposes while ensuring adherence to company policies.
- Increased customer retention through attentive service during check-ins/outs and prompt resolution of issues or concerns.
- Improved overall office appearance by maintaining cleanliness standards and coordinating general maintenance when needed.
Evening Front Desk Receptionist
Apex Rehabilitation and Nursing
78 Birchwood Drive
03.2021 - 12.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Associate of Science - Computer Information Systems
University of Farmingdale
RT 110 Farmingdale New York 09-1990
Computers/Data Processing
John Glenn High School
478 Elwood Road East Northport New York 06-1988
Skills
- Order picking
- Packaging and labeling
- Stock control
- Problem-solving
- Warehouse safety
- Receiving and processing shipments
- Inventory tracking
- Damage reports
- Unpacking merchandise
Certification
Certifications in Medical Records/Medical Coding/Medical Administrative/Medical Office/Medical Transcription/ Medical Secretarial/Electronic Medical Records
Timeline
General Warehouse Associate
Amazon
11.2024 - 12.2024
Medical Administrative
Manpower Temporary Services
01.2024 - 12.2024
Dietary Aide
Huntington Hills Center for Health & Rehabilitation
05.2023 - 10.2023
Front End Receptionist
Excel Rehabilitation Services
01.2022 - 11.2022
Evening Front Desk Receptionist
Apex Rehabilitation and Nursing
03.2021 - 12.2021
Associate of Science - Computer Information Systems
University of Farmingdale
Computers/Data Processing
John Glenn High School