NICOLE BROWN
Las Vegas,NV
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong
payment processing and client engagement skills to promote seamless store operations.
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs.
Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and
productivity objectives.
Overview
15
15
years of professional experience
Work History
Personal Care Attendant
Direct
Las Vegas, NV
03.2014 - Current
- Assist client with daily living activities, Plan meals and shopping trios in accordance with client needs, Clean client’s home and laundering
- Schedule and assist client to medical appointments and procedures.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Assisted with physical therapy exercises under guidance of healthcare professionals, promoting increased mobility and overall wellbeing
- Built strong relationships with clients to deliver emotional support and companionship
- Recognized and reported abnormalities or changes in patients' health status to case manager
Store Clerk
Speedee Mart
Las Vegas, NV
08.2023 - Current
- Examine incoming shipments to verify quality and quantity and returned
- Unacceptable items to suppliers for refund or replacement, Rotate goods in inventory
- Cleaning and sanitizing drink stations, bathrooms, and slot machine area
- Stocking and merchandising
- Maintain good clean store free of unruly patrons.
- Performed inventory control, such as counting, and stocking merchandise
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Increased repeat business through exceptional customer service that fostered loyalty among patrons
- Performed cash, card and check transactions to complete customer purchases
- Used POS system to enter orders, process payments and issue receipts
- Responded promptly to requests for assistance, spills and customer inquiries
Store Clerk
7-Eleven Franchising
Las Vegas, NV
03.2013 - 04.2020
- Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked
- Identified defective, incorrect, or missing merchandise and promptly reported to supervisor
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities
- Identified and implemented strategies to increase store traffic with customer- and community-focused events
- Types of merchandise to comply with inventory control tag requirements.
- Lifted up to 25 pounds at once and used hand dolly to move heavier loads
Bench Technician
JCMTechnology Inc
Las Vegas, NV
09.2010 - 11.2012
- Set up and operated production equipment according to daily work orders and safety procedures
- Completed product assembly according to standardized procedures
- Inspected finished products for quality and adherence to customer]
- Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers
- Prioritized and resolved concerns such as pricing problems, damaged products, and special-order requests specifications
- Used company tracking system to locate and pick merchandise to fulfill daily customer orders
- Built and packaged products to comply with multiple work orders and deadlines
- Assisted assessment of finalized product development to maintain QC standards
- Improved operations by working with team members and customers to find workable solutions
- Recognized defective material and reported issues to management to facilitate prompt resolution
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Enhanced equipment functionality by troubleshooting and repairing various electronic devices
- Maintained detailed documentation for all repair jobs, contributing to comprehensive database of technical knowledge
- Reduced device malfunction rates by performing regular maintenance and calibration tasks
Assembly Line Leader
Creative Electronics LLC
Vegas, NV
09.2009 - 06.2011
- Evaluated employee performance, identified areas of improvement and communicated plans to employees
- Collaborated with team members to complete demanding projects under tight deadlines
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion
- Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality
- Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes
- Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
Education
Some College (No Degree) -
College of Southern Nevada
Las Vegas, NV 01.2024 - 12.2017
GED -
San Bernardino High School
San Bernardino, CA 06.2024 - Current
Skills
Customer serviceundefined
Timeline
GED -
San Bernardino High School
06.2024 - Current
Some College (No Degree) -
College of Southern Nevada
01.2024 - 12.2017
Store Clerk
Speedee Mart
08.2023 - Current
Personal Care Attendant
Direct
03.2014 - Current
Store Clerk
7-Eleven Franchising
03.2013 - 04.2020
Bench Technician
JCMTechnology Inc
09.2010 - 11.2012
Assembly Line Leader
Creative Electronics LLC
09.2009 - 06.2011
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