Nicole Buchanan
Mohawk,TN
Summary
Professionally trained medical assistant and phlebotomist with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Tennessee Cancer Specialists
Morristown, 37813, TN
02.2011 - Current
- Interviewed patients to obtain medical information, weight and height measurements and vital signs.
- Documented patient information obtained from interviews.
- Assessed patients and documented their medical histories.
- Authorized drug refills and provided detailed prescription information to pharmacies.
- Collected blood, and other laboratory specimens and prepared them for lab testing.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms.
- Administering injections
- Provided patient education.
- Obtained prior-authorizations with insurance.
- Scheduled outside appointments.
- Assisted with procedures.
Emergency Room Technician
Jefferson Memorial Hospital
Jefferson City, TN
02.2007 - 02.2012
- Interviewed patients to obtain medical information, weight and height measurements and vital signs.
- Documented patient information obtained from interviews.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Assisted doctors with non-invasive procedures.
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
- Managed various general office duties such as answering multiple telephone lines.
- Routinely retracted patient throat cultures and prepared them for lab submission.
- Ordered lab tests, x-rays, MRIs, Ultrasounds, and EKGs.
- Treated patients with strokes, head traumas, comas, and intracranial hematomas.
- Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
- Transported patients to and from different departments.
Education
Phlebotomy Certificate - Phlebotomy
Kingsport Adult Education
Kingsport, TN2006
Skills
- BAC screening/drug screen collection understanding
- Professional bedside manner
- Patient-focused care
- CPR certification
- Venipuncture/blood draw expert
- Fast learner
- Culturally competent care
- Emergency Medical Technician (EMT) certification
- Adept at prioritizing/managing deadlines
Timeline
Medical Assistant
Tennessee Cancer Specialists
02.2011 - Current
Emergency Room Technician
Jefferson Memorial Hospital
02.2007 - 02.2012
Phlebotomy Certificate - Phlebotomy
Kingsport Adult Education
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