Nicole Burgan
Marion,OH
Summary
Resourceful Transportation Supervisor known for high productivity and efficient task completion. Specializes in route optimization, fleet management, and safety compliance to enhance operational flow. Excels in leadership, communication, and problem-solving, ensuring teams are motivated and objectives are met with precision.
Proficient Transportation Specialist adept at overseeing daily transportations with demonstrated success in achieving targets and delivering efficient, accurate service. Good planner with excellent conflict resolution and prioritization skills. Seeking a permanent position with room for growth.
Overview
8
8
years of professional experience
Work History
Transportation Supervisor
FirstFleet
Delaware, Ohio
03.2024 - Current
- Managed routing, driver supervision and DOT compliance.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident
- Kept transportation operations in compliance with company, legal and safety requirements.
- Directed daily transportation of cargo.
- Kept close eye on driver and delivery operations to achieve and maintain stellar company reputation in market.
Administrative Assistant
FirstFleet
Delaware, Ohio
03.2020 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Created and maintained databases to track and record customer data.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Manager Trainee
McDonald’s
Sunbury, Ohio
08.2017 - 01.2020
- Supervised employees and improved individual efficiency by implementing performance metrics and incentives.
- Engaged in customer service initiatives to improve client satisfaction levels.
- Supported staff training, development and evaluation.
Education
River Valley High School
Caledonia, OH06.2017
Skills
- Transportation Management
- Route Planning
- Filing
- Organization
- Driver supervision
- Scheduling
- Fleet Management & Logistics
- DOT Regulatory Compliance
- Warehouse management
- Operations support
- Fleet management & logistics
- Transportation regulations
- Safety compliance
- Dispatch operations
- Accident / incident reports
- Route navigation
Timeline
Transportation Supervisor
FirstFleet
03.2024 - Current
Administrative Assistant
FirstFleet
03.2020 - 03.2023
Manager Trainee
McDonald’s
08.2017 - 01.2020
River Valley High School