NICOLE BUSHORE
ATHENS,GA
Summary
Exceptionally qualified, independently motivated professional with a proven track record of managing individuals within various industries. Currently seeking a position which will collectively utilize all aspects of my certifications, innate abilities and many valuable skills acquired and honed during 15+ years of related experience.
Overview
23
23
years of professional experience
Work History
Receptionist/Assistant/Acupuncture Assistant/Pharmacy Tech
Winterville Animal Clinic
Winterville, GA
03.2018 - Current
- Provided excellent customer service in a high-volume, fast-paced clinic. Responsibilities include daily monitoring of scheduling, appointments, surgeries and diagnostics. Responsible for processing charges/refunds, refilling medications, and answering phone call inquiries. Experience with assisting doctors for appointments and treatments. Extremely familiar with many small animal medical conditions and medications and diagnostics.
Lead Bartender
The Office Lounge
Athens, GA
11.2015 - 01.2019
- Provided customer service, prepared drinks, performed cleaning and ordering duties. Worked and organized large music and fundraising events.
Receptionist
Companion Animal Clinic
Gilbert, Iowa
01.2015 - 09.2015
- Provided excellent customer service in a high-volume, fast-paced, animal-friendly environment. Responsibilities include daily monitoring of scheduling, appointments, surgeries and boarding. Responsible for processing charges, refilling medications, and answering phone call inquiries.
Assistant General Manager
Dairy Queen Restaurant
Fargo, North Dakota
08.2012 - 01.2015
- Supervised, trained and mentored employees; created schedule for 7+ full and part-time employees; responsible for the successful daily operations of the restaurant including meeting and surpassing sales goals; ordered restaurant products; ensured restaurant passed food safety inspections, opened/closed restaurant; balanced cashier drawers and made night deposits; provided exceptional customer service.
Shift Leader-Cook/Bartender
Toby K’s Hideaway
Boone, Iowa
10.2009 - 08.2012
- Headed up kitchen in fast-paced, high-traffic restaurant-bar. Produced quality meals in a timely fashion; Maintained clean inspection-ready cooking environment; created new beverages and appetizers for menu variation; provided excellent customer service; engaged in crowd control when necessary; opened/closed restaurant; monitored supplies; handled money.
Warehouse Packer
Patterson Logistics/Webster Veterinary
Boone, Iowa
12.2008 - 09.2009
- Filled orders for large dental supply/veterinary supply warehouse; consistently met warehouse goals; pulled orders with accuracy in a timely manner; checked orders for accuracy; packed and prepared items for shipping; constantly checked inventory levels; always in compliancy with warehouse safety.
Certified Nurse’s Aide/Home Health Aide
Hospice of Central Iowa
Boone, Iowa
06.2007 - 12.2008
- CNA and CPR certified
- Visited patients in homes to assist with daily living activities; attended continuing education classes; completed medical charting; created and adhered to personal schedule; engaged in light cleaning tasks.
Certified Nurses Aide
Eastern Star Masonic Home
Boone, Iowa
05.2003 - 06.2007
- CNA and CPR certified
- In an extremely challenging field frequently commended for being a competent, long-serving Certified Nurses Aid; assisted elderly/disabled patients with daily living activities including personal grooming; created accurate medical charts; took necessary patient vital statistics; assisted with meals; maintained safe environment for patients and nurses
Education
Nurse’s Aide Certification - undefined
Des Moines Area Community College
Boone, Iowa01-2003
Cardiopulmonary Resuscitation Certification - undefined
Des Moines Area Community College
Boone, Iowa01-2003
High School Diploma -
Boone High School
Boone, IA05-2003
Skills
- Detail oriented
- Strong communication skills
- Dependable customer service
- Critical thinker/problem solver
- Adaptable and reliable
- Demonstrated time manager
- Exceptionally skilled at creating a cohesive, comfortable team-oriented work environment
- Supervised, monitored, mentored, and directed numerous full-time and part-time employees
- Particularly adept at resolving challenging customer and employee concerns
- Consistently processed appropriate paperwork for employers in a timely fashion
- Administrative
- Created and monitored medical charts for veterinarians, physicians and nurses
- Created and amended monthly schedules for numerous full-time and part-time employees
- Responded to telephone, internet and in-person customer inquiries in a timely fashion
- Office organization
- Appointment scheduling
Timeline
Receptionist/Assistant/Acupuncture Assistant/Pharmacy Tech
Winterville Animal Clinic
03.2018 - Current
Lead Bartender
The Office Lounge
11.2015 - 01.2019
Receptionist
Companion Animal Clinic
01.2015 - 09.2015
Assistant General Manager
Dairy Queen Restaurant
08.2012 - 01.2015
Shift Leader-Cook/Bartender
Toby K’s Hideaway
10.2009 - 08.2012
Warehouse Packer
Patterson Logistics/Webster Veterinary
12.2008 - 09.2009
Certified Nurse’s Aide/Home Health Aide
Hospice of Central Iowa
06.2007 - 12.2008
Certified Nurses Aide
Eastern Star Masonic Home
05.2003 - 06.2007
Nurse’s Aide Certification - undefined
Des Moines Area Community College
Cardiopulmonary Resuscitation Certification - undefined
Des Moines Area Community College
High School Diploma -
Boone High School