Nicole Butts
Tempe,AZ
Summary
Results-driven professional with over 15 years in senior living and event coordination. Expertise in conflict resolution and volunteer management, contributing to improved resident engagement and satisfaction. Committed to fostering community relationships and delivering high-quality services.
Overview
18
18
years of professional experience
Work History
Activities Director/Sales Assistant
Cobblestone Assets/Employco
02.2023 - Current
- Developed and implemented engaging recreational programs to enhance resident participation and satisfaction.
- Conducted property showings, highlighting features to potential buyers to facilitate informed decision-making.
- Assisted clients in completing purchase agreements and financing applications, ensuring accurate documentation.
- Coordinated scheduling and logistics for events, ensuring efficient resource allocation and timely execution.
- Conducted regular assessments of facilities and equipment to ensure safety compliance for all activities offered.
- Coordinated volunteer programs that allowed community members to engage with facility residents in various capacities, enriching both parties' lives in the process.
- Boosted participation rates with targeted marketing efforts for upcoming activities and events.
Owner/Operator
Casa Grande Elderly Care
07.2008 - 07.2022
- Managed daily operations to ensure high-quality elderly care services.
- Developed and implemented staff training programs to enhance caregiving skills.
- Streamlined administrative processes for improved efficiency and compliance with regulations.
- Cultivated relationships with families to address concerns and improve satisfaction levels.
- Oversaw budgeting and financial planning for sustainable business growth.
- Coordinated healthcare services, collaborating with medical professionals to optimize resident care.
- Managed day-to-day business operations.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Provided compassionate end-of-life care, ensuring the comfort of both clients and their families during difficult times.
Skills
- Event planning and coordination
- Newsletter preparation
- Team management
- Fundraising techniques
- Senior living experience
- Volunteer recruitment
- Budget management
- Conflict resolution
Timeline
Activities Director/Sales Assistant
Cobblestone Assets/Employco
02.2023 - Current
Owner/Operator
Casa Grande Elderly Care
07.2008 - 07.2022