Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nicole Callahan

Salem,NH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Bartender/Server

Pasta Loft
08.2021 - Current
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Served high customer volumes during special events, nights, and weekends.

Dance Teacher/Choreographer

Dance Impressions
09.2003 - Current
  • Cultivated a positive learning environment by establishing clear expectations and fostering open communication between students, parents, and staff.
  • Supported students in identifying, setting and achieving personal goals.
  • Organized and led rehearsals for successful school performances, showcasing students'' talents and hard work.
  • Provided feedback, guidance and support to students on participation and performance.
  • Designed and implemented activities to help students explore and develop interests.

Bartender/Server

Margaritas Mexican Resturant
01.2018 - 08.2021
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Bartender/Server/Key Holder Supervisor

J Michaels Family Sports Pub
09.2005 - 01.2018
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

Bachelor of Science - Human Development

Rivier University
Nashua, NH
05.2010

High School Diploma -

Salem High School
Salem
06.2004

Skills

  • TIPS Certified
  • Honest and Dependable
  • Good Conversationalist
  • Relationship Building
  • Stamina and Endurance
  • Salesmanship
  • Telephone Etiquette
  • Calm and Composed
  • Suggestive Selling
  • Outgoing Personality
  • Customer service expertise

Additional Information

I have a passion and love for Disney. I am currently an Annual Passholder and travel to Orlando at least three times a year. I have performed dancing in Disney fives time and it is some of my best memories. I consider myself a Disney enthusiast and am very knowledgeable. I have helped many friends and family members plan trips over the years. I am looking to share my passion and love with others.

Timeline

Bartender/Server

Pasta Loft
08.2021 - Current

Bartender/Server

Margaritas Mexican Resturant
01.2018 - 08.2021

Bartender/Server/Key Holder Supervisor

J Michaels Family Sports Pub
09.2005 - 01.2018

Dance Teacher/Choreographer

Dance Impressions
09.2003 - Current

Bachelor of Science - Human Development

Rivier University

High School Diploma -

Salem High School

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Nicole Callahan