Summary
Overview
Work History
Education
Skills
Timeline
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Haley Cook

Rochester Hills,MI

Summary

Hardworking and a dependable worker who loves engaging with guests to help create not just a great experience for them but for myself as well. Very upbeat while maintaining a level of professionalism.

Overview

6
6
years of professional experience

Work History

Bartender/Server

Joe Muer Seafood
11.2019 - Current
  • Increased customer satisfaction by providing excellent service and creating an all around great experience.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender

Coyote Joes
04.2018 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Education

High School Diploma -

L'anse Creuse High School
Macomb, MI
06.2014

Skills

  • Food Service
  • Wine Knowledge
  • Proper Wine Service
  • Table Side Food Service (whole lobster, Dover sole, Crab legs, Ext)
  • Suggestive Selling
  • TIPS Certified

Timeline

Bartender/Server

Joe Muer Seafood
11.2019 - Current

Bartender

Coyote Joes
04.2018 - Current

High School Diploma -

L'anse Creuse High School

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Haley Cook