Nicole Campbell
Huntsville,AL
Summary
Experienced with therapeutic techniques and client assessment in mental health counseling. Utilizes evidence-based practices to create effective treatment plans, ensuring client progress and well-being. Knowledge of crisis intervention and empathetic communication, fostering supportive environment for clients.
Overview
25
25
years of professional experience
Work History
Campus Coordinator
Strayer University
Huntsville, AL
04.2019 - Current
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
Assistant Property Mgr
Ambling Management
Huntsville, AL
10.2013 - 08.2014
- Assist with daily operation of Apartment Community
- AP/AR
- Work collaboratively with other personnel, service providers and professionals
- Liaison with government agencies, vendors and visitors
- Organized and coordinated resident activities monthly
- Clerical/Support: Performed administrative and secretarial support functions; managed multi-line phone, coordinated meetings, maintained correspondence, processed mail
- Record Keeping, collections, Accounts P/R, Month End Reporting, Registrar
- Operated General Office Equipment, Payroll, background checks, staff recruitment , job postings residential vacancies
Clinical Supervisor/therapist
Seraaj Family Homes Inc
10.2008 - 04.2013
- Discussed medical histories with patients in effort to provide most effective medical advice
- Communicated with patients, ensuring that medical information was kept private
- Supervised team of 4case managers
- Produced monthly reports for presentation to multi-needs team
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail and office cleaning
- Conducted group sessions/training for Foster parents
- Received ongoing training to learn better and more efficient ways to provide excellent customer service to families
Assistant Administrator
First Missionary Baptist CDCA
Huntsville, AL
05.2007 - 07.2008
- Developed team communications and information for monthly Board meetings
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and AP/AR
- Worked with Administrator and Board Members to resolve generalproblems, improve operations and provide exceptional customer service
- Managed quality assurance program including on site evaluations, internal audits and customer surveys
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Clinician Mental Health Center NCA
04.2001 - 11.2002
- Developed Functional Behavioral Assessments (FBAs) and Positive Behavioral Intervention Plans (PBIP)
- Investigated, provided and submitted information to Quality Department about special incidents, events and complaints
- Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards
- Engaged patients with games, crafts, cooking, music, reading and other activities
- Closely collaborated with management team to make necessary improvements and satisfy client needs
- Maintained good communication between medical staff, therapists and case managers
Education
Master of Science - Counseling
Jacksonville State University
Jacksonville, AL04.1996
Bachelor of Science - General Studies
Athens State University
Athens, AL06.1994
Skills
- AP/AR
- Administrative
- Benefits
- Case Management
- Clerical
- Conflict resolution
- Counseling
- Client
- Recruitment
- Reporting
- Therapy
- Interviewing
Timeline
Campus Coordinator
Strayer University
04.2019 - Current
Assistant Property Mgr
Ambling Management
10.2013 - 08.2014
Clinical Supervisor/therapist
Seraaj Family Homes Inc
10.2008 - 04.2013
Assistant Administrator
First Missionary Baptist CDCA
05.2007 - 07.2008
Clinician Mental Health Center NCA
04.2001 - 11.2002
Master of Science - Counseling
Jacksonville State University
Bachelor of Science - General Studies
Athens State University