NICOLE CARNEY
Nursing Student - Customer Service
Stone Mountain,Georgia
Summary
Dependable and service-focused professional with a diverse background in retail, customer service, childcare, youth programs, and community events. Expertise in cash handling, point-of-sale transactions, merchandising, and providing exceptional assistance to a wide range of individuals in fast-paced environments. Currently pursuing nursing studies at Georgia State University, consistently recognized on the Summer 2026 Dean's List with a 3.88 GPA. Certified in CPR, First Aid, AED, and Bloodborne Pathogens, demonstrating a strong commitment to safety, professionalism, organization, and compassionate service.
Overview
2
2
Certifications
14
14
years of professional experience
Work History
Retail Sales Associate Cashier
Georgia State Bookstore
08.2026 - 09.2026
- Provided friendly, efficient service to students while assisting with textbooks, course materials, apparel, and general merchandise.
- Processed purchases, returns, and refunds accurately using the point-of-sale system and handled cash and other forms of payment.
- Helped students identify and locate the correct textbooks and course materials for their classes.
- Restocked shelves and apparel racks, organized merchandise, and maintained clean, visually orderly sales areas.
- Collaborated with team members during busy periods to keep checkout and customer assistance running smoothly.
Sales Associate
Spirit Halloween
08.2021 - 11.2021
- Assisted customers with product selection, merchandise questions, and locating costumes, accessories, and seasonal items.
- Operated the register and completed customer transactions accurately while providing courteous service.
- Replenished merchandise, organized sales-floor inventory, and supported the setup and maintenance of promotional displays.
- Maintained a clean, organized store environment and worked with team members to support a positive customer experience.
Cashier
Angels of Hope
- 01.2016
- Welcomed customers, answered questions, and provided attentive assistance throughout the shopping experience.
- Operated the cash register and completed customer transactions accurately and efficiently.
- Tagged, sorted, arranged, and maintained clothing merchandise to support an organized sales floor.
- Helped maintain store cleanliness and presentation while delivering consistent, friendly customer service.
Event Volunteer
Mateel Community Center
01.2015 - 01.2016
- Supported festivals, concerts, and community events with guest services, entry procedures, and event operations.
- Verified tickets and wristbands and assisted with bag checks while following event entry and safety procedures.
- Helped vendors with setup and breakdown and responded to guest questions and requests for assistance.
- Worked flexibly with event staff to support smooth operations in busy, high-traffic environments.
Special Day Class Assistant
Mission High School
01.2013 - 01.2014
- Provided one-on-one support to a student with disabilities, including instruction and encouragement with personal care and daily living skills.
- Assisted classroom staff with educational activities, field trips, supervision, and student participation.
- Led a drumming activity designed to encourage hand coordination, engagement, and group participation.
- Supported students at Special Olympics events and provided patient, respectful assistance tailored to individual needs and abilities.
Childcare Aide
Compass Family Shelter
- 01.2012
- Supervised children in the shelter playroom and maintained a safe, supportive, and engaging environment.
- Provided dependable childcare while parents attended appointments, pursued employment, and handled other responsibilities.
- Supervised children during summer camp activities and outings and supported age-appropriate recreation.
- Worked respectfully with children and families from varied backgrounds and helped children feel safe and comfortable.
Activity Leader
Columbia Park Boys & Girls Club
- 01.2011
- Supervised children and helped lead structured daily activities in a safe, welcoming clubhouse environment.
- Supported meal service, activity organization, and front-desk membership assistance for members and families.
- Led a girls' personal-care group focused on age-appropriate grooming, makeup, confidence, and self-care skills.
- Worked with staff to maintain positive engagement, organization, and dependable support for youth participants.
Education
Associate of Science - Nursing Studies
Georgia State University
Atlanta, Georgia09-2028
Associate of Science - Marketing Management Studies
Georgia Piedmont Technical College
Georgia01.2025
High School Diploma - undefined
Ida B. Wells High School
San Francisco, California01.2015
Skills
Customer Service
Retail Sales
POS & Cash Handling
Returns & Refunds
Stocking & Merchandising
Inventory Organization
Communication
Team Collaboration
Time management
Problem-solving
Problem-solving skills
Reliable and punctual
Certification
Bloodborne Pathogens Certification
EDUCATION & ACADEMIC HONORS
Dean's List, Summer 2026
Timeline
Retail Sales Associate Cashier
Georgia State Bookstore
08.2026 - 09.2026
Sales Associate
Spirit Halloween
08.2021 - 11.2021
Event Volunteer
Mateel Community Center
01.2015 - 01.2016
Special Day Class Assistant
Mission High School
01.2013 - 01.2014
High School Diploma - undefined
Ida B. Wells High School
Activity Leader
Columbia Park Boys & Girls Club
- 01.2011
Childcare Aide
Compass Family Shelter
- 01.2012
Cashier
Angels of Hope
- 01.2016
Associate of Science - Nursing Studies
Georgia State University
Associate of Science - Marketing Management Studies
Georgia Piedmont Technical College