Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work
Verified
This profile is verified using an email address.

Nicole Carter

Milford,USA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

FacilitatorTraining CoordinatorHead CoachOperations ManagerSpecial Events Coordinator

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteOn-SiteHybrid
Location: Milford, USA, USBoston, MA
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home option401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Youth program and event operations leader with 20+ years of experience creating organized, welcoming, and high-energy environments for children, families, volunteers, and staff through youth programs, camps, community initiatives, and championship-level sporting events, with strengths in logistics coordination, safety oversight, team leadership, and fast-paced problem-solving.

Overview

1
1
Certification
2027
2027
years of professional experience

Work History

Head Coach and Multi-Sport Event Operations Leader

Brandeis University
Waltham, MA
09.2018 - Current
  • Led structured recruitment operations using CRM and database tracking systems, maintaining accurate records and reporting visibility.
  • Managed aquatics operations, swim lesson programming, and community engagement initiatives generating more than $20,000 annually in program revenue.
  • Guided Men's and Women's Swimming & Diving programs to 33 school records and the highest NCAA team finish in program history (25th nationally).
  • Organized community outreach initiatives to promote athletics and engage student participation.
  • Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
  • Fostered a positive team environment with clear communication and motivational techniques.
  • Championed athlete development both on and off the field by fostering personal growth through character-building exercises.

Regional & Collegiate Championship Event Operation

Event Management
Boston, MA
01.2000 - Current
  • Recruited, trained, and supervised 50+ volunteers annually for high school, club, and collegiate championship meets.
  • Directed multi-day event logistics including staffing assignments, facility setup, timing systems, and governing body compliance requirements.
  • Managed high-volume participant check-in, credential verification, and information flow to ensure organized documentation and positive participant experience.
  • Maintained volunteer rosters and status updates using CRM-informed workflow systems to support coordinated event delivery.
  • Facilitated coaching and operational support for New England Swimming at National Diversity Select Camp and Zone Championships, overseeing over 150 athletes aged 10-18.
  • Served as head coach representative at the USA Swimming Olympic Trials and as delegation liaison during the 2012 Summer Olympics.
  • Managed logistics and volunteer support to facilitate smooth operations during Bay State Games Championships.
  • Directed venue operations for NCAA-regulated competitions across multiple sports, including hosting responsibilities connected to NCAA Soccer National Championships
  • Coordinated facilities, security, IT, and visiting teams to provide organized operational support during multi-day events.
  • Supervised 20+ event staff and lifeguards while managing staffing schedules, safety protocols, and event logistics for regional and National Events

Founder and Program Director

Personal Best Aquatics
Massachusetts
2007 - Current
  • Orchestrated large-scale aquatics camps and lessons, focusing on quality programming and participant satisfaction for an annual audience exceeding 200 individuals.
  • Administered staffing registration systems while coordinating scheduling logistics and overseeing compliance documentation and financial management.
  • Directed recruitment and certification initiatives for instructors and lifeguards, ensuring adherence to Red Cross and local emergency response regulations.
  • Conducted comprehensive training sessions for local lifeguards and aquatics staff, focusing on safety protocols and emergency response procedures.

Assistant Coach and Event Operations Coordinator

Wheaton College
Norton, MA
08.2009 - 08.2018
  • Oversaw execution of home-event operations for NCAA competitions, focusing on effective coordination of facilities, staffing, and logistics to enhance event success.
  • Supervised and trained 30+ student-workers supporting event setup, operational readiness, and back-of-house logistics.
  • Managed recruiting workflows and campus visit logistics using structured database tracking systems.
  • Oversaw equipment room operations including inventory control, scheduling systems, and staff supervision to ensure efficient event and team support.
  • Helped grow team roster from 33 to over 60 student-athletes through organized recruiting and retention initiatives.
  • Coordinated the International Summer High School Experience Program, managing visas, travel logistics, and daily operations for international participants.

Venue and Event Operations Lead / Aquatics Director

Salem Country Club
Salem, MA
04.2024 - 2026
  • Oversaw venue operations for high-profile member events and large-scale programming, coordinating logistics, staffing, and hospitality standards.
  • Partnered cross-functionally using Banquet Event Order (BEO) systems to ensure seamless event execution.
  • Recruited, trained, and supported 30+ seasonal staff in fast-paced guest-facing environments.
  • Provided hands-on operational support to maintain event flow and proactively resolve issues.
  • Supported fundraising and community engagement events connected with the New England Patriots, Boston College Eagles football, and PGA Tour-related initiatives.

Education

Master of Science - Project Management

Brandeis University
Waltham, MA

Bachelor of Arts - Psychology

Wheaton College
Norton, MA

Skills

Operational Support and Event Logistics

Cross-Functional Collaboration

Customer Service and Participant Experience

CRM and Workflow Systems

Risk Mitigation and Emergency Response

NCAA and Governing Body Compliance

Workday (Onboarding and Documentation Compliance)

Asana Mondaycom Smartsheet

MS Office Google Suite

Team management

Motivational leadership style

Special events planning

Certification

  • American Red Cross Lifeguard Instructor
  • CPR/AED and First Aid Certified
  • USA Swimming / ASCA Certified
  • NCAA Compliance and Championship Operations

Timeline

Venue and Event Operations Lead / Aquatics Director

Salem Country Club
04.2024 - 2026

Head Coach and Multi-Sport Event Operations Leader

Brandeis University
09.2018 - Current

Assistant Coach and Event Operations Coordinator

Wheaton College
08.2009 - 08.2018

Regional & Collegiate Championship Event Operation

Event Management
01.2000 - Current

Bachelor of Arts - Psychology

Wheaton College

Master of Science - Project Management

Brandeis University

Founder and Program Director

Personal Best Aquatics
2007 - Current

Similar Profiles

CREATE PROFILE