Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Nicole Casaletto

Jacksonville,FL

Summary

To enhance my professional skills in a dynamic and stable workplace and to solve problems in an effective, creative manner in a challenging position.

Overview

14
14
years of professional experience

Work History

CARE-GIVER

PRIVATE CARE
01.2020 - Current
  • Provides companionship and upkeep of daily activities for an elderly demented patient
  • Maintains personal hygiene and mental stimulation of patient
  • Maintains and upholds household and lawn cleanliness
  • Creates and provides meals for patient twice a day
  • Creates and maintains a safe space for patient to thrive and demonstrate independence
  • Provides patient daily medication as prescribed.

DELIVERY DRIVER

STARBOARD LOGISTICS
01.2020 - 08.2020
  • Delivered packages in a timely and efficient manner
  • Skilled in driving in a variety of vehicles; Sprinter vans, Ford Transits, Courier vans
  • Engaged in and provided team feedback in morning debriefings and team meetings
  • Onboard training of new hires coming into the company
  • Assisted other team members with completion of their routes to ensure delivery efficiency.

SERVER

THE CHEESECAKE FACTORY
01.2013 - 01.2020
  • Provided excellent customer service
  • Fully informed customers of the entre of the day and new menu selections that fit the customer’s appetite
  • Completed orders submitted via telephone or online
  • Semiannual product tasting for new food and beverage items release
  • Assists in maintaining the cleanliness of the restaurant
  • Offers suggestions of alternative menu selections to those with food allergies.

SERVER

METRO DINER
01.2012 - 01.2013
  • Provided excellent customer service
  • Fully informed customers of the entre of the day and new menu selections that fit the customer’s appetite
  • Assists in maintaining the cleanliness of the restaurant
  • Offers suggestions of alternative menu selections to those with food allergies.

SERVER

BUBBAS SEAFOOD
01.2011 - 01.2012
  • Provided excellent customer service
  • Fully informed customers of the entre of the day and new menu selections that fit the customer’s appetite
  • Assists in maintaining the cleanliness of the restaurant
  • Offers suggestions of alternative menu selections to those with food allergies.

CASHIER

WINN DIXIE
01.2010 - 01.2011
  • Greets customers
  • Assists customers in their shopping
  • Cash handling and accountability
  • Restock grocery and non-grocery items
  • Western Union transactions.

Education

Masters in Clinical Mental Health Counseling -

Capella University
Minneapolis, MN
03.2025

Bachelors of Interdisciplinary Studies -

University of North Florida College
Jacksonville, FL
01.2020

Associates (General) -

University of North Florida College
Jacksonville, FL
01.2016

High School Diploma -

EAGLES VIEW ACADEMY
JACKSONVILLE, FL
06.2009

Skills

  • Strong Verbal and written communication
  • Ability to solve problems, prioritize, and plan
  • 10 year Retail Experience
  • 10 years Food Industry experience
  • 13 years Customer Service Experience
  • Proficient in Excel, Access, and Outlook
  • Excellent Interpersonal Skills
  • Detail-Oriented
  • Data Entry-Alpha-Numeric Skills
  • Team-Oriented
  • Time Management

Affiliations

  • Chi Sigma Iota (Capella University)

Timeline

CARE-GIVER

PRIVATE CARE
01.2020 - Current

DELIVERY DRIVER

STARBOARD LOGISTICS
01.2020 - 08.2020

SERVER

THE CHEESECAKE FACTORY
01.2013 - 01.2020

SERVER

METRO DINER
01.2012 - 01.2013

SERVER

BUBBAS SEAFOOD
01.2011 - 01.2012

CASHIER

WINN DIXIE
01.2010 - 01.2011

Masters in Clinical Mental Health Counseling -

Capella University

Bachelors of Interdisciplinary Studies -

University of North Florida College

Associates (General) -

University of North Florida College

High School Diploma -

EAGLES VIEW ACADEMY

Similar Profiles

CREATE PROFILE
Nicole Casaletto