Nicole Casaletto
Jacksonville,FL
Summary
To enhance my professional skills in a dynamic and stable workplace and to solve problems in an effective, creative manner in a challenging position.
Overview
14
14
years of professional experience
Work History
CARE-GIVER
PRIVATE CARE
01.2020 - Current
- Provides companionship and upkeep of daily activities for an elderly demented patient
- Maintains personal hygiene and mental stimulation of patient
- Maintains and upholds household and lawn cleanliness
- Creates and provides meals for patient twice a day
- Creates and maintains a safe space for patient to thrive and demonstrate independence
- Provides patient daily medication as prescribed.
DELIVERY DRIVER
STARBOARD LOGISTICS
01.2020 - 08.2020
- Delivered packages in a timely and efficient manner
- Skilled in driving in a variety of vehicles; Sprinter vans, Ford Transits, Courier vans
- Engaged in and provided team feedback in morning debriefings and team meetings
- Onboard training of new hires coming into the company
- Assisted other team members with completion of their routes to ensure delivery efficiency.
SERVER
THE CHEESECAKE FACTORY
01.2013 - 01.2020
- Provided excellent customer service
- Fully informed customers of the entre of the day and new menu selections that fit the customer’s appetite
- Completed orders submitted via telephone or online
- Semiannual product tasting for new food and beverage items release
- Assists in maintaining the cleanliness of the restaurant
- Offers suggestions of alternative menu selections to those with food allergies.
SERVER
METRO DINER
01.2012 - 01.2013
- Provided excellent customer service
- Fully informed customers of the entre of the day and new menu selections that fit the customer’s appetite
- Assists in maintaining the cleanliness of the restaurant
- Offers suggestions of alternative menu selections to those with food allergies.
SERVER
BUBBAS SEAFOOD
01.2011 - 01.2012
- Provided excellent customer service
- Fully informed customers of the entre of the day and new menu selections that fit the customer’s appetite
- Assists in maintaining the cleanliness of the restaurant
- Offers suggestions of alternative menu selections to those with food allergies.
CASHIER
WINN DIXIE
01.2010 - 01.2011
- Greets customers
- Assists customers in their shopping
- Cash handling and accountability
- Restock grocery and non-grocery items
- Western Union transactions.
Education
Masters in Clinical Mental Health Counseling -
Capella University
Minneapolis, MN03.2025
Bachelors of Interdisciplinary Studies -
University of North Florida College
Jacksonville, FL01.2020
Associates (General) -
University of North Florida College
Jacksonville, FL01.2016
High School Diploma -
EAGLES VIEW ACADEMY
JACKSONVILLE, FL06.2009
Skills
- Strong Verbal and written communication
- Ability to solve problems, prioritize, and plan
- 10 year Retail Experience
- 10 years Food Industry experience
- 13 years Customer Service Experience
- Proficient in Excel, Access, and Outlook
- Excellent Interpersonal Skills
- Detail-Oriented
- Data Entry-Alpha-Numeric Skills
- Team-Oriented
- Time Management
Affiliations
- Chi Sigma Iota (Capella University)
Timeline
CARE-GIVER
PRIVATE CARE
01.2020 - Current
DELIVERY DRIVER
STARBOARD LOGISTICS
01.2020 - 08.2020
SERVER
THE CHEESECAKE FACTORY
01.2013 - 01.2020
SERVER
METRO DINER
01.2012 - 01.2013
SERVER
BUBBAS SEAFOOD
01.2011 - 01.2012
CASHIER
WINN DIXIE
01.2010 - 01.2011
Masters in Clinical Mental Health Counseling -
Capella University
Bachelors of Interdisciplinary Studies -
University of North Florida College
Associates (General) -
University of North Florida College
High School Diploma -
EAGLES VIEW ACADEMY