Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Cates

Surprise,AZ

Summary

Dynamic Quotes Specialist at Consolidated Electrical Distributors Inc. with expertise in project scheduling and cost estimation. Proven ability to enhance operational efficiency through effective multitasking and strong vendor relations. Adept at analyzing data to optimize quoting processes, ensuring timely and competitive proposals that drive client satisfaction.

Overview

9
9
years of professional experience

Work History

Quotes Specialist

Consolidated Electrical Distributors Inc.
Phoenix, AZ
05.2023 - 04.2025
  • Communicated with clients and teammates to gather information regarding project budgets, schedules and objectives and optimize plans.
  • Assisted sales teams by preparing quotations for prospective clients.
  • Consulted with clients, vendors or architects to make estimates and resolve conflicts.
  • Established cost monitoring procedures and reporting systems.
  • Analyzed blueprints and other documentation to prepare time, cost and labor estimates.
  • Verified accuracy of all documents associated with each quote prior to submission.
  • Reviewed customer requests and provided competitive quotes in a timely manner.
  • Updated and maintained database of suppliers and contractors.
  • Analyzed project mandatories, scope and available resources to devise timelines and communicate with client on deliverable deadlines.
  • Ensured compliance with local regulations related to product pricing and availability.
  • Developed relationships with suppliers to negotiate terms and conditions as needed.
  • Utilized company's database systems to track customer orders and maintain records of quotes submitted.
  • Analyzed feedback from customers to identify areas of improvement in the quoting process.
  • Communicated effectively with customers regarding quote status, changes, or additional information required.
  • Maintained up-to-date knowledge of product lines, services, and pricing structures.
  • Prepared estimates to use in vendor or subcontractor selection.
  • Maintained confidentiality of client and prospective client information, protecting individual interests and business partnerships.
  • Created accurate and complete cost estimates for customers based on their specifications.
  • Conducted follow-up calls with customers to answer any questions related to quotes or products and services offered.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Residential Solar Scheduling Manager

Pure Energy Solar LLC
Tempe , AZ
04.2019 - 03.2023
  • Managed schedules of team of 20 personnel to keep shifts properly staffed.
  • Set and confirmed customer appointments.
  • Completed weekly schedules through strategic staffing allocation to maintain payroll at 98-100%.
  • Collaborated with outside vendors and served as central point of contact.
  • Worked with suppliers to maintain steady flow of materials and tools required for operation to meet established schedules.
  • Performed clerical duties such as payroll and efficiency reports.
  • Completed timely changes and updates to schedules in central scheduling system.
  • Communicated schedule changes to appropriate department personnel and other ancillary areas.
  • Communicated with clients to inform of schedule changes, cancellations or additions.
  • Developed effective scheduling processes to achieve production objectives.
  • Gathered employee and staff data to develop monthly work schedules.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
  • Entered information into system to update status reports.
  • Answered numerous phone calls and emails per day.
  • Developed and updated scheduling policies covering all department activities.

Residential Solar Scheduler

Harmon Electric and Solar LLC
Phoenix, AZ
07.2016 - 03.2019
  • Managed schedules of team of 35 personnel to keep shifts properly staffed.
  • Set and confirmed customer appointments.
  • Completed weekly schedules through strategic staffing allocation to maintain payroll at 98-100%.
  • Collaborated with outside vendors and served as central point of contact.
  • Worked with suppliers to maintain steady flow of materials and tools required for operation to meet established schedules.
  • Answered numerous phone calls and emails per day.
  • Faxed reports, scanned documents, developed spreadsheets and organized files.
  • Completed timely changes and updates to schedules in central scheduling system.
  • Communicated schedule changes to appropriate department personnel and other ancillary areas.
  • Communicated with clients to inform of schedule changes, cancellations or additions.
  • Entered information into system to update status reports.
  • Developed effective scheduling processes to achieve production objectives.
  • Gathered employee and staff data to develop monthly work schedules.

Education

High School Diploma -

Kingman High School
Kingman, AZ
03.1996

Skills

  • Project scheduling and management
  • Statistical analysis
  • Effective multitasking
  • Documentation and reporting
  • Interpersonal relationships
  • Data entry and management
  • Telephone etiquette
  • Staff coordination
  • Program organization
  • Team collaboration
  • Payroll processing and oversight
  • Problem solving and improvement
  • Quality assurance
  • Strong work ethic
  • Timesheet management
  • Calendar coordination
  • Records management
  • Vendor relations and negotiation
  • Operational reporting
  • Planning and prioritization
  • Inter-department collaboration
  • Inventory coordination
  • Service scheduling
  • Technical proficiency in software
  • Time management skills
  • Personnel management
  • Documentation skills and analysis
  • Google scheduling software expertise
  • Cost estimation and accounting
  • Quote preparation and verification
  • Customer communication strategies
  • Attention to detail and reliability

Timeline

Quotes Specialist

Consolidated Electrical Distributors Inc.
05.2023 - 04.2025

Residential Solar Scheduling Manager

Pure Energy Solar LLC
04.2019 - 03.2023

Residential Solar Scheduler

Harmon Electric and Solar LLC
07.2016 - 03.2019

High School Diploma -

Kingman High School

Similar Profiles

  • Ryan Odello

    Ryan OdelloRyan Odello

    Outside Sales Representative at Consolidated Electrical Distributors-CED Bay AreaOutside Sales Representative at Consolidated Electrical Distributors-CED Bay Area

  • Keenan Smith

    Keenan SmithKeenan Smith

    Credit Analyst at Consolidated Electrical Distributors (CED)Credit Analyst at Consolidated Electrical Distributors (CED)

  • Michael McGinty

    Michael McGintyMichael McGinty

    Lighting Sales at Consolidated Electrical DistributorsLighting Sales at Consolidated Electrical Distributors

  • Tanner Marsh

    Tanner MarshTanner Marsh

    Pharmacy Inventory Control Technician at Chewy PharmacyPharmacy Inventory Control Technician at Chewy Pharmacy

  • Rebekah Etnier

    Rebekah EtnierRebekah Etnier

    Front Desk/Member Services Representative at Mountainside FitnessFront Desk/Member Services Representative at Mountainside Fitness

CREATE PROFILE