Jesseca Kent
Athens
Summary
Experienced with managing quote requests and ensuring timely, accurate responses. Utilized strong customer communications to meet and exceed customer expectations. Track record of resolving issues efficiently and maintaining high standards of work quality.
Overview
5
5
years of professional experience
Work History
QUOTES SPECIALIST
N.J. MAILIN AND ASSOCIATES
02.2022 - Current
- Ensured high-quality proposals by conducting thorough reviews for accuracy, consistency, and compliance with company guidelines.
- Maximized profits through strategic price negotiations with suppliers while maintaining quality standards.
- Implemented a new quote tracking system, resulting in improved organization and accessibility of information.
- Maintained strong relationships with internal departments to insure quotes are generated and the customer has received them in a timely manner.
Orthodontic Treatment Coordinator
FRETTY ORTHODONTICS
02.2020 - 02.2022
- Collaborated with orthodontists to review cases and implement personalized treatment options for patients.
- Guided patients through their financial options while discussing treatments, offering flexible payment plans tailored to individual needs.
- Supported team members in maintaining an organized office environment that facilitated efficient workflow.
- Maintained detailed patient records, adhering to HIPAA regulations and keeping information secure.
- Conducted thorough case presentations with families to ensure understanding of the treatment plan and its benefits.
- Monitored patient referrals and worked with referring dentists to maintain a steady stream of new patients, contributing to the practice''s ongoing success.
Education
High School Diploma -
HOWE HIGHSCHOOL
HOWE TEXAS05-2011
Skills
- Goal oriented
- Contract reviews
- Industry awareness
- Microsoft office
- Zendesk
- Adaptability and flexibility
- Teamwork and collaboration
- Compile cost data
- Problem-solving
Timeline
QUOTES SPECIALIST
N.J. MAILIN AND ASSOCIATES
02.2022 - Current
Orthodontic Treatment Coordinator
FRETTY ORTHODONTICS
02.2020 - 02.2022
High School Diploma -
HOWE HIGHSCHOOL
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