Nicole Chandler
Upton,MA
Summary
Hardworking and disciplined professional focused on promoting health and well-being to students through high-quality fitness instruction. Ready to collaborate and help team achieve company goals. Reliable and driven trainer, with advanced leadership, customer relations, and sales skills.
Overview
10
10
years of professional experience
Work History
Waitress
Oznemoc
01.2019 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Handled large credit card tabs and quantities of cash, finalized all end of night numbers and paperwork.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept server areas clean and stocked to increase efficiency while working tables.
Bartender
JPs Restaurant & Pub
03.2015 - 08.2019
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Certificate - Pilates Movement Principles
Boston Body Pilates
Boston, MA01-2025
Certificate - Mat 3
Boston Body Pilates
Boston, MA12-2024
Certificate - Reformer 2
Boston Body Pilates
Boston, MA12-2024
Certificate - Anatomy For Pilates Professionals
Boston Body Pilates
Boston, MA11-2024
Certificate - Mat 1
Boston Body Pilates
Boston, MA11-2024
Certificate - Reformer 1
Boston Body Pilates
Boston, MA10-2024
High School Diploma -
Grafton High School
North Grafton, MA06-2014
Skills
- Group and individual instruction
- Client goal setting
- Fitness plan development
- Studio promotion
- Customer services
- Client retention strategies
- Health and wellness
- Positive reinforcement techniques
- Equipment organization and upkeep
- Injury prevention techniques
Timeline
Waitress
Oznemoc
01.2019 - Current
Bartender
JPs Restaurant & Pub
03.2015 - 08.2019
Certificate - Pilates Movement Principles
Boston Body Pilates
Certificate - Mat 3
Boston Body Pilates
Certificate - Reformer 2
Boston Body Pilates
Certificate - Anatomy For Pilates Professionals
Boston Body Pilates
Certificate - Mat 1
Boston Body Pilates
Certificate - Reformer 1
Boston Body Pilates
High School Diploma -
Grafton High School
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