Holland Moss
North,ME
Summary
Motivated waitress and general staff assistant with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Waitress
Lukes Lobster
03.2021 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Trained new employees as hosts and food runners.
Head Lifeguard
Falmouth Country Club
06.2021 - 10.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to be able to help individuals in distress optimal support.
- Trained and managed a team of lifeguards on pool safety and risk management protocols.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Responded to life-threatening emergencies
- Monitored assigned areas for unsafe activity and took corrective actions.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
Swim Instructor
Town Of Cumberland
03.2019 - 06.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Soccer Referee
Town Of Cumberland
09.2021 - 11.2021
- Managed conflict resolutions to encourage professional and positive relationships.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Enforced discipline to encourage respect, fairness and equality for players.
Education
High School Diploma -
Greely High School
Cumberland, ME05.2023
Skills
- Food and Beverage Management
- Safe Serving Knowledge
- Guest Relations
- Safety Training
- Providing Feedback
- Group and Individual Instruction
Timeline
Soccer Referee
Town Of Cumberland
09.2021 - 11.2021
Head Lifeguard
Falmouth Country Club
06.2021 - 10.2022
Waitress
Lukes Lobster
03.2021 - Current
Swim Instructor
Town Of Cumberland
03.2019 - 06.2022
High School Diploma -
Greely High School
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