Nicole Christianson

Results-driven Site Lead Coordinator with expertise in identity verification and security compliance. Skilled in managing records and enforcing policy adherence while delivering high-quality customer service. Committed to enhancing operational efficiency and fostering a secure environment for military personnel and their families.

• APPLAUSE PERFORMANCE AWARD - July 2009, “Nicole Christianson went above and beyond when she volunteered to help with the Code 4 Drill, playing the role of a worried family member of the "patient". Her actions helped us to see how we can help our patients and families better during such a crisis. Thank you for stepping up, Nicole.”, Therese Garrish - Administrative Assistant III to Department Head of Nursing
• APPLAUSE PERFORMANCE AWARD - September 2009, “Hi Nicole, I just wanted to thank you for making the color copies so quickly for me today! Your promptness allowed me to get a project started today that I thought would have to wait until tomorrow! Your friendly demeanor and efficiency exemplify great customer service! Thanks again”. Sandra Palushock - Assistant Manager, Rehabilitation Unit
• APPLAUSE PERFORMANCE AWARD - September 2009, “Thank you for going above and beyond your job to help support our team. Your effort really makes a difference. We appreciate you!” Thomas Thompson - Human Resource Director of Hospital Nurses,
• APPLAUSE PERFORMANCE AWARD - November 2009, “Nicole, thank you for laminating the precaution algorithm in such a timely fashion and especially for being so accommodating with all of the last-minute changes and opening that last e-mail so that everything was correct :) Katherine Russell - Project Manager of Head of Stroke Awareness and ALS
• APPLAUSE PERFORMANCE AWARD - December 2009, “Nicole, thank you for your demanding work and all your willingness to help out wherever you are needed. I appreciate your enthusiasm and flexibility.” Jeanine Wentworth - Department Head of Nursing
• APPLAUSE PERFORMANCE AWARD - January 2010, “Nicole, I just wanted to thank you for a great year in 2009. You are so kind and generous with your time and talents. Your artistic sense and creativity are remarkable, and I appreciate you so much. The cards you put together so quickly for me this week were beautiful. You tolerate my drop-in request and interruptions with such grace, and I want to thank you for all you do for me and all of us in the hospital.” Deborah Heinricher - ACE Department Manager
• APPLAUSE PERFORMANCE AWARD - January 2010, “Nicole - Thank you so much for all of your help weather it is formatting a Word document because I can’t figure it out, putting in Engineering work order because I don’t have the time, ordering food for my RPIWs because I don’t know how to spend money, or anything else that I come to you with, you are ALWAYS timely in your delivery and always with a SMILE. I appreciate your great attitude and your wonderful manner of helping. You have saved my butt on several occasions, and I am grateful.” Rowena Ponischil - Telemetry Department Manager
• APPLAUSE PERFORMANCE AWARD - February 2010, “Thank you for your exemplary demonstration of our values.” No legacy is as rich as honesty.” Rakesh Nair - Director of Payroll
• APPLAUSE PERFORMANCE AWARD - April 2010, “Happy Administrative Professional Day! I enjoyed working with you and wanted to say thank you for all your help and challenging work throughout the year!” Marne Franck - Assistant Manager of Telemetry
• VIRGINIA MASON EXTRAORDINARY SERVICE AWARD - June 2010, “Congratulations! You have recently been nominated for the Virginia Mason Extraordinary Service Award. The Extraordinary Service Award recognizes staff who go above and beyond to create an extraordinary experience for our patients, families, customers, or co-workers. Below are the details of your nomination for Barbara Bond-Howard. “I appreciate your help with our stroke awareness program last week. It was a wonderful success, and it was amazing how many people came together to help. Your part was a piece of the puzzle that would have been lost without you. Thank you very, very, very much.” Barbara Bond-Howard - Department Head of Stroke Awareness and ALS.
• NAVAL HOSPITAL BREMERTON CUSTOMER SERVICE "ICE" FORM - June 2012, How would you rate today's service? Use the following key to answer the questions., Q. Facility Appearance? A = Excellent, Q. Employee/Staff Attitude? A = Excellent, Q. Timeliness of Service? A = Excellent, Q. Hours of Service? A = Excellent, Q. Did the staff treat you in a professional & courteous manner? Yes A = Excellent, Q. Did the service provided meet your needs? Yes A = Excellent, Q. Do you understand your plan of care? Yes A = Excellent, Q. Do you feel you have input in your plan of care? Yes A = Excellent, Q. Where were you satisfied with today's visit? Yes A = Excellent, Q. What was good or bad about your service experience today?, A. My service today was Excellent. For over a year, I have been trying to change my insurance from Tricare Prime East Coast to Tricare Prime West Coast and add my daughter to my insurance. No one at Tricare would help me. Today I was seen in the Emergency Room, and it was the first time I had been to a doctor since I moved here from the East Coast. I was greeted by the Emergency Room Registration Clerk, Nicole Christianson. She asked me for my ID. I explained to her my insurance situation and the process for adding my daughter to my account. Nicole asked me if I had her ID card and had me fill out the demographics and HIPAA sheets for both of us, took copies of both our IDs, called Tricare, changed us to West Coast, added my daughter, faxed the paperwork to the Tricare office, & 5 min. She had fixed what no one had been able to do for me for a year., Q. Did any staff provide excellent customer service or go above & beyond to help you today?, A. Yes, Nicole Christianson - ER Registration Clerk NHB / Patient's - John Millard, Major U.S.C.G.
• BRAVO ZULU AWARD, Intellect -Techs - Bangor, February 2021, For outstanding contributions in the MCSF Battalion Records Room Department. You are recognized for going above and beyond, developing innovative ideas to improve Records Room functions and save the Government money. Your efforts support the office wholeheartedly, and we are fortunate to have you on our team., DPI would like to personally Thank You for exceeding every task and continually making lasting contributions to the MCSF Battalion and our Company. Thank you for your continued enthusiasm, dedication, and team validity., Kudos and an excellent JOB WELL DONE!, Misty Wanner - Record Room Lead, Wendi Woods - Branch Manager, Travis Pearson - President / CEO
• BRAVO ZULU AWARD, Tele-Solv Consulting - Keyport, October 2021, “For balancing, reconciling all the travel vouchers and having reimbursements out to all travel before the September deadline and the end of the Fiscal Year, September 2021, Glenn Hawkins - West Coast Director / Project Manager
• PSD BANGOR CUSTOMER SERVICE, "ICE" FORM, DECEMBER 19, 2022 - January 10, 2023, Over 20+ Customer Service Forms Filled Out for Me with Outstanding Comments.
• PSD NAVAL BASE BREMERTON CUSTOMER SERVICE, "ICE" FORM, January 12 - Today, Multiple Customer Service Forms Filled Out for Me with Outstanding Comments.

• WSP/OSPI Fingerprinting Certification
• OSPI Background Checks
• Government Security Clearance Active