Nicole Christopher

Results-driven Client Care Representative with extensive experience in customer service and communication. Skilled in managing client relationships and resolving issues to enhance satisfaction. Contributed to improved customer experiences and fostered long-term loyalty through effective problem-solving and professionalism.

• Assisted in daily feeding and care of thoroughbred horses.
• Maintained cleanliness of stables and surrounding areas.
• Operated farm machinery for efficient pasture maintenance and timely equipment repairs.
• Groomed horses for riding by brushing, cleaning, and preparing tack.
• Managed before and after ride care, including cold hosing, magna wave treatments, and medication administration.
• Ensured proper organization of tack through cleaning and categorizing items.
• Turned horses in and out of pastures and stalls to ensure proper care and access.
• Daily health checks

• Created and populated Excel spreadsheets to accurately track and manage office supplies
• Monitored and maintained inventory levels of office supplies and furniture for government offices, ensuring timely availability
• Reorganized mailroom to improve access and processing of mail and deliveries, implementing a new labeling system for mail and deliveries. Enacted new labeling system
• Perform data entry activities onto a company database
• Assisted in managing client intake and scheduling appointments for services.
• Organized and maintained confidential client files and documentation accurately.
• Coordinated communication between clients and social services staff effectively.